Job description
Job Purpose
To ensure excellent customer service is delivered and garments are altered to a high standard and on time. To maintain a sound understanding of garment construction and work with challenging fabrics.
Job Objectives
- Fitting men’s and ladies’ garments
- Completing alteration work timely and by due date and time
- Filling in alteration dockets with pricing and concise instructions
- Updating and completing weekly worksheet
- Returning altered garments to the Quality Control rail
- Handling customer queries and complaints, where necessary
- .Book in garments to be altered, when needed
- Answer telephone, when needed
Our Benefits
Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:
Enhanced holidays- 22 days plus bank holidays per year
40% s staff discount plus annual clothing allowance
Travel card for zones 1 – 6, 80% subsidised by us!
Vouchers or schemes that fit your world
Seasonal staff parties and team days
Charity day to support your good cause
Qualifications & Experience required
- Thorough understanding of garment construction
- High standard of machine and hand sewing
- Knowledge of alterations and pressing
Skills and personal attributes required
- Communication skills
- Customer service centric
- Drive and energy
- Building working relationships
- Team player
- Problem solving
Next Steps...
If you are interested please click below to apply and complete the simple application form, attaching your CV and a cover letter, telling us why you would be perfect for this role.