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Job description

WS HomeDel have a fantastic opportunity for a System Administrator to join our team in Redditch to work along side our Warehouse Team.

You will play a crucial role in ensuring the effectiveness and efficiency of the warehouse operations, meeting the requirements of our valued customers in a cost-effective manner. This includes accurately completing all necessary administrative processes. Moreover, you will provide valuable administrative support to other departments within the business, contributing to their overall success.

Key Accountabilities:

• Administrative support to the Shift Manager
• Liaise with customers, suppliers and transport companies
• Coordinate and monitor the receipt, order, assembly and dispatch of goods
• Have a clear understanding of the company's policies and vision and how the warehouse contributes to these
• Organise all pick tasks on WMS for the daily operation.
• Coordinate the use of automated and computerised systems where necessary
• Respond to and deal with customer communication by email and telephone
• Keep stock control systems up to date and make sure inventories are accurate
• Produce regular reports and statistics on a daily, weekly and monthly basis
• Respond to telephone and email queries in a professional timely manner, pass messages to relevant personnel
• Keep Line Manager informed of any irregularities.
• Ensure that all Warehouse queries are handled in an efficient and consistent manner, in accordance with customer requirements.
• Liaise with customers, drivers and other departments.
• Supporting the wider team
• Filing, Photocopying, Scanning
• To ensure that all activities are undertaken in accordance with current legislation, Company policies and procedures and best practice.

Knowledge, Skills and Experience:

• Proficient working knowledge of MS Office Word/Excel/Outlook/WMS
• Demonstrate proven administrative experience
• Experience of working within a warehouse office environment
• Good local and national geographical knowledge
• Experience of routing desirable but not essential
• Organised with a methodical approach to tasks
• Ability to consistently follow set company procedures
• Confident telephone manner
• Effective communicator oral and written
• The ability to prioritise workload and work to deadlines
• Able to work from own initiative and also as part of a team
• Motivated, Pro-active and reliable

Job Types: Full-time, Permanent

Salary: £11.00 per hour

Schedule:

• Monday to Friday

Experience:

• Warehouse: 1 year (required)
• Administrative: 3 years (required)

Work Location: In person