systems administrator Burnaby
Job description
Be inspired and inspire others. Build opportunities that change lives, including your own. Engage with people of all backgrounds so that others may be engaged. Be part of one of the largest and most respected sport organizations in the world. Welcome to Special Olympics BC!
Special Olympics BC is looking for an enthusiastic and detail-oriented full-time Data and Systems Administrator. The successful candidate will possess great organizational and customer service skills and will provide key support for staff and volunteers.
Primary Responsibilities:
- Oversee all usage aspects of association member databases and registration processes
- Train staff, volunteers, and other users on association member databases
· Create and maintain training and reference materials and manuals
· Manage data collection and maintain data integrity on an ongoing basis
· Develop a plan and processes to pilot and transition to online registration within the association member database
- Represent SOBC on national database and IT committees
- Provide a range of information technology and business support services required for the effective and efficient ongoing day to day operations of the Society
- Administer and help our team achieve excellence in use of Microsoft hardware, cloud, and programs including Dynamics
- Setup and onboard new employees for IT requirements
- Ensure the organization has cybersecurity defences and plans, and that employees and volunteers are trained in cybersecurity risks
- Provide for the ongoing training and skill development of employees in IT and database related areas
- Support the installation and implementation of new systems and related technologies including configuration and user adoption
- Working with key stakeholders to ensure proper utilization of systems
- Contact third parties as needed to resolve issues
- Conduct audits of IT systems, usage, and needs to guide future decisions
- Troubleshoot and repair issues related to PCs, peripherals, networks, mobile devices and other applications both in person and remotely
- Maintain inventory of all hardware, software and required licensing
- Help users minimize downtime and increase productivity
- Log and monitor support tickets and escalate issues when necessary
Core Competencies:
- Have an interest in technology and databases and a willingness to learn
- Knowledge and understanding of various IT concepts and technologies
· Troubleshooting and problem-solving skills
· Familiarity with PC and Networks
- Excellent communication skills both written and verbal
- Excellent problem-solving skills and be able to work under minimal supervision. Must be able to manage multiple projects at any given point, work well under high pressure and meet deadlines in a punctual manner
- Ability to consistently offer professional and engaging customer service.
- Ability to work weekends and evenings and travel on occasion
- Valid driver’s license.
- Experience in working on membership databases
- Intermediate to advanced skills using a variety of computerized software packages such as Microsoft Office Suite (e.g., Excel, Word, PowerPoint, Outlook, Access)
The successful candidate will:
· Believe strongly in the Special Olympics mission, values, and vision
- Have a minimum of one to three years experience in this area
· Have relevant Degree, Certificate, or Diploma in an IT or related field
· Be able to work with multi-disciplinary teams and people of varying knowledge of IT systems and software
· Have the ability to manage priorities and balance deadline-driven workload with complete accuracy. Strong organizational skills and detail oriented
- Undergo a Criminal Record and Vulnerable Sectors Check
The position will primarily be based in the Special Olympics BC office located in Burnaby, BC during the probationary period, with the potential to work remotely two days a week after that.
If this is your dream job, apply with a cover letter stating your salary expectations, and resume immediately. This position will close once we have found the right individual.
**We thank all applicants for their interest in Special Olympics BC; however, only those candidates whose skills and background closely match our current needs will be asked to continue the application process.**
About Special Olympics BC
Special Olympics BC is dedicated to enriching the lives of individuals with intellectual disabilities through the power and joy of sport. In 55 communities around the province, we provide year-round training and competitive opportunities in 18 different sports to more than 5,200 athletes of all ages and abilities, thanks to the dedicated efforts of over 4,300 volunteers. To learn more, please visit www.specialolympics.bc.ca.
Special Olympics BC hires on merit and is strongly committed to fostering an inclusive workplace and equality and diversity throughout our community.
The Special Olympics BC provincial office is gratefully and respectfully located on the lands of the Coast Salish, Qayqayt, səl̓ilwətaɁɬ təməxʷ (Tsleil-Waututh), Skwxwú7mesh-ulh Temíx̱w (Squamish), S’ólh Téméxw (Stó:lō), Stz'uminus, and xʷməθkʷəy̓əm (Musqueam) Peoples. We also recognize all traditional territories where Special Olympics BC members are working, living, and playing.
Job Types: Full-time, Permanent
Salary: $45,000.00-$65,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Experience:
- system administration: 1 year (preferred)
Language:
- English (required)
Work Location: Hybrid remote in Burnaby, BC
