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Job description

InnovMarine is growing again! We're seeking additional talent to contribute their energy and enthusiasm and help progress our many projects and accelerate our growth in our chosen industry.

You are passionate about the Maritime industry and understand that improving processes and productivity is essential to a competitive and sustainable shipbuilding industry. Always giving your best to customers and building and maintaining trusting relationships is what drives you. You understand that working together as a team, in collaboration with customers, will ensure they achieve their goals and position InnovMarine as trusted advisors. You are looking for a place where hard work and fun go together and where we take pride in making a difference for our customers.

This permanent work from home position is open to candidates currently residing in Canada with valid work authorization.

About The Role:

The IT System Administrator and Tech Support Lead oversees InnovMarine’s network and computer infrastructure and works with our external IT partners to ensure our system meets our security needs and our growth. This position provides support to all employees to ensure their systems are functioning properly and effectively. This role also oversees the delivery of tech support services to external clients for software sold by InnovMarine.

Responsibilities:

Internal Customer Service Excellence

· Act as the main point of contact for all IT related needs

Monitor and maintain workstations/servers’ capacity

· Maintain efficient operation of company network assets, including web based

and distributed assets.

· Implement security protocols and procedures to prevent potential threats

· Provide project coordination for special projects

· Organize, document, and monitor SharePoint filling and version control

· Manage IT equipment (including equipment inventories, coordinate repairs

and order new equipment as needed)

· Onboard and Offboard new employee/user accounts

· Monitor internal software licences and renewals

· Develop and document processes

· Keep up to date with advancements and best practices in IT administration

Managing Key External Relationships

· Manage our external IT vendor

· Follow & escalate ongoing service requests with our external partners

Employee Engagement/Leadership

· Build, lead and deploy the best team possible to achieve InnovMarine’s

strategic objectives.

· Develop a performance culture through a robust performance management

process with all employees having regular feedback and specific

development plans.

· Develop a team culture of ‘employer of choice’ to attract, retain and motivate

• the best team possible.

QUALIFICATIONS AND COMPETENCIES

· Advanced knowledge of Microsoft 365

environment

· Proven track record in developing and

maintaining a digital filing system

· Excellent English communication skills

(bilingualism is an asset)

· Exceptional autonomy, organizational, and

time management skills

· Strong analytical and problem-solving skills

· Excellent interpersonal and communication

skills

· Committed to continuous improvement

Job Type: Full-time

Salary: $82,000.00-$100,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Vision care
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Overtime pay

Application question(s):

• Are you currently located in Canada?

Experience:

• IT project management: 2 years (preferred)
• IT: 4 years (required)
• system administration: 2 years (required)
• Vendor management: 2 years (required)

Licence/Certification:

• ITIL Certification (preferred)

Work Location: Remote

About InnovMarine

CEO: Pierre-Charles Drapeau
Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Unknown
Website: www.innovmarine.com
Year Founded: 2014