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Job description

Job Summary

The Systems Administrator assists with the administration of the entire server infrastructure at all company data centers, call centers and co-location facilities. Core areas of job responsibilities include: Linux administration (Oracle, Redhat and CentOS), Oracle OVM/OVS administration, NetApp Storage administration, PKI/asymmetric and symmetric key encryption administration and SFTP server administration.

The successful candidate will be highly motivated and be willing to take ownership of any task/project and see it to compellation.

Duties and Responsibilities

• Assist in the installation, configuration, administration, and system security of a multi-platform environment which includes Linux (primarily OEL, Redhat and CentOS) and Oracle OVM/OVS.
• Adhere to strong systems administration techniques and procedures.
• Establish and maintain best practices and procedures for patch management, virus management, vulnerability management, and operating system improvements.
• Analyze and improve system performance.
• Troubleshoot system failures and resolve. Identify and document permanent fixes.
• Coordinate/consult with application development and database administrator staff to profile application needs and provide the appropriate environment(s) needed for stability and performance.
• Setup and maintain SFTP to facilitate secure transfers to clients.
• Serve as a principle key custodian for enterprise encryption technologies.
• Communicate issues effectively to team members and management.
• Provide professional, courteous customer service.
• Provide incident management, prioritization, and resolution of problems.
• Develop, update and audit server documentation.
• Participate in documenting policies and procedures.
• Provide team members with detailed platform overview training and supporting documentation for operational, configuration, or other procedural purposes.
• Administer backup and disaster recovery solutions for systems.
• Attend status calls when requested and provides detailed technical support.
• Respond to server and service emergencies during and after work hours.
• Delegate resolution of help tickets derived from support desk.
• Support design efforts of all infrastructure implementation and migrations.
• Act as point of contact between support portal teams for server issues.
• Assist in providing the highest level of technical support for the entire enterprise.
• Perform other related duties as assigned to meet the needs of the business.

• 5+ years of professional experience in Systems Administration, Virtualization, and Storage technologies on various Linux platforms.

• Knowledge of Linux operating systems.
• Expert knowledge in supporting systems running Oracle databases.
• Intermediate knowledge of Windows operating systems.
• Knowledge of NetApp storage disk pools and expanding storage in various guest operating systems.
• Knowledge of HP ProLiant servers.
• Knowledge of tape and disk-based backup technologies (Veeam/Backup Exec).
• Knowledge of server security and compliance requirements.
• Knowledge of scripting languages and server automation technologies.
• Knowledge of provisioning, patching, troubleshooting, monitoring and securing servers.
• Knowledge of virtual server performance tuning, and management of server resources between Virtual Machines.
• Some knowledge of telecommunications systems (VoIP).
• Skill in creating detailed-driven documentation (e.g., server environments, storage arrays, security reports).
• Skill and ability to clearly and concisely communicate verbally and in writing, including with non-technical audiences.
• Skills in managing multiple short-term & long-term projects simultaneously.
• Skill in self-directing job tasks, projects, and managing time accordingly.
• Skill in training other associates in a positive, knowledge-sharing manner.
• Must be fluent in English