Abatement Technologies, a global company & industry leader in indoor air filtration & restoration equipment, is looking for an experienced and detail orientated IT Systems Administrator for our Fort Erie, ON location. We encourage you to apply if you want to join a growing company that provides innovative and reliable solutions to its customers. We offer a competitive compensation and benefits package.

Job Responsibilities:

• Perform various administrative tasks (for example: users/groups, security permissions, group policies, print services).

• Manage and maintain complex IT systems and infrastructure, including cloud services, laptop and desktop computers, servers, databases, routers, switches, firewalls, printers, phones, and LAN/WAN network connections.

• Monitor system performance, troubleshoot issues, and implement timely resolutions.

• Carry out documentation of current infrastructure and processes and recommend improvements and efficiencies where possible.

• Performs routine and scheduled audits of all systems, including backups, and ensures the integrity of data storage.

• Develop and implement security policies and procedures to protect company data and infrastructure.

• Responds immediately to security or usability concerns.

• Anticipates potential problems and takes action to solve them before they impact users when possible.

• Assists the help desk and other teams with troubleshooting to identify root cause and provide technical support when needed.

• Provide technical guidance and support to junior team members.

• Collaborate with cross-functional teams to design and implement IT solutions.

Education and Work Experience:

• A post-secondary degree or diploma in Information Technology or related discipline.

• Minimum of 7 years’ experience as a System Administrator or similar role.

Knowledge, Skills, and Abilities:

• Strong customer service skills and focus.

• Excellent communication and interpersonal skills, both written and verbal.

• Excellent project management, time management and prioritization skills.

• Excellent problem-solving and analytical skills, with attention to detail.

• Ability to work independently and in a team environment.

• The ability to work under pressure in a fast-paced environment.

• Advanced knowledge of Windows and VMware technology.

• Experience with Google Workspace and Zoom.

• In-depth knowledge of Active Directory, Group Policy, Azure Active Directory, and Microsoft 365.

• Experience with Windows Server, Exchange Server, and SQL Server.

Notes:

• Microsoft and VMware certifications are assets.

• Advanced knowledge of PowerShell is a bonus.

• Experience working with external service providers is a plus.

Abatement Technologies welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Types: Full-time, Permanent

Benefits:

• Extended Health & Dental

• Disability insurance

• Employee assistance program

• Life insurance

• Paid time off

• RRSP match

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift

• Monday to Friday

Supplemental pay types:

• Bonus pay

• Overtime pay

Ability to commute/relocate:

• Fort Erie, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• IT Systems (7 years preferred)

Language:

• English (required)

Work Location: In person

Must be able to reliably commute to Fort Erie, Ontario as this is an on-site position.