System Analyst Cheltenham, England
Job description
The Role
Our Technology department goal is to support the global business by providing the right systems, right data and technology infrastructure to enable our people to do their jobs. We’re looking for a Systems Analyst to work closely with and support the business users ensuring systems and processes are optimized and aligned to strategic objectives.
You will support the Value Chain Technologies team with understanding and delivering change requirements and solutions. The Value Chain Technology team supports systems supporting Design, Plan, Buy, Allocate/ for both our own retail as well as B2B.
You Will
Define & prioritize user requirements, in partnership with Business Analysts, Technology peers, Business Stakeholders and Suppliers. Articulate the system, data and process change, Facilitate prioritization (importance, urgency, effort) against existing resources
Problem Analysis & triage, investigate root causes and resolve system issues in a timely manner (whether system, data, process). Assist with operational data analysis and reporting
Monitor & manage interfaces and key system processes, in partnership with Tech Ops and 3rd parties, address & log issues proactively. Monitor system performance based on key KPIs, develop quarterly review dashboard
Drawing Specifications, document & maintain change specifications of supporting systems (system designs, data requirements, testing requirements, options for architectural review, release management data, change control log, training etc.)
System Design & Evaluation, ensure that fixes or new functionality is build in accordance to our enterprise architecture guidelines. Collaborate with technology peers to outline design options with pro/cons. Test the performance of the system to ensure that it meets the required performance as specified.
Champion security, compliance & simplification whether for BAU (Business As Usual) or Projects
Keep up to date with technology advancements and Product Roadmaps of systems we support. Seek out opportunities to automate business processes.
You Are
A strong communicator, able to work with varying departments in the organization, both in business and within technology, as well as with 3rd party vendors.
Able to work through root causes of problems and encourage partnership in resolution.
Experienced in documentation and proposals
A critical thinker, methodical and organised with problem analysis, system development, testing expectations & project implementation. Able to see the 'big-picture’ and consequences,
Business process minded, have a good understanding of all relevant business processes, how technology supports, what data is used and how to measure success.
An effective collaborator, able to build relationships, breaks down silos and solve problems cross-functionally and cross-disciplines (system, data, process)
Technically savvy, with strong technical knowledge like programming languages, information technology infrastructure, and database administration. Key focus of support will be Wholesale & Franchise Management system & reporting (supporting sales & distribution, purchasing capabilities) and up/down stream connectivity to PLM, Merchandising, warehousing, B2B commerce and finance systems.
A person who enjoys optimisation & automation, able to look for opportunities to simplify manual ways of working.
Resilient, able to work under varying degrees of pressure, keep moving the ball forward.
Self-driven, self-motivated and curious.
Working for Superdry has never been so rewarding…
25 days annual leave, plus bank holidays, we also offer a holiday buying scheme
An additional day off to celebrate your Birthday
Family is massively important to us, so we have a broad range of family-friendly working policies in place, including enhanced maternity, paternity, and adoption leave
Company Pension scheme
All employees are covered by our Life Assurance policy whilst working at Superdry. We feel it’s important to offer protection for your family and loved ones in such a situation and to support this we offer life assurance cover which pays a lump sum equivalent either twice or four times your annual salary
A big staff discount – naturally. Because we know that you love to wear Superdry, you’ll benefit from a 50% discount in store and online
Our Head Office is home to our very own store for staff only where you can treat yourself to heavily discounted sample stock
A health cash plan is open to all employees.
Flexible working and core working hours between 10am – 4pm to help you achieve that all-important work-life balance
Access to onsite parking and as part of our sustainable development goals, we have a selection of electrical car parking points freely available to staff.
A range of learning and development materials to help you in your career and grow with us
We like to give back, so we allow our employees time off for volunteering work
A global employee assistance plan in place that you can access anytime you want - it’s free and confidential
You’ll also have access to a Cycle To Work Scheme and an excellent Car contract hire/purchase scheme
A range of local discounts with businesses across Gloucestershire
At Superdry, everyone has a voice and we want to hear it. We create environments where individuality can flourish and is celebrated as part of who we are as a brand. We’re incredibly proud that over 90% of our people feel strongly that they can be themselves at work.
We want to meet people with varied backgrounds because we understand that diversity of thought encourages new ideas to thrive, fuelling creativity and enabling us to do better work. We want to build a team which represents a variety of backgrounds, styles, perspectives, and skills; we hire people based on their merit and potential.
We also welcome conversations about flexible working for all roles at Superdry and will always accommodate it where possible.
Please also have a look at our career website. Here you can find information about the Growing Futures Programme, a scheme that supports applicants from ethnic minority backgrounds to apply for roles at our HO in Cheltenham.
About Us
Superdry is a British, founder-led brand with a truly global presence. We’ve been proudly creating world-class product for almost two decades, offering genuine choice to our customers with our curated style collections.
Our mission is to be the No. 1 sustainable style destination, delivering product that is authentic with unmatched quality and true integrity, much like our people.
We are on an ambitious, style-obsessed journey and need talented people to join us on the adventure. Are you ready for everything?
