Surveyor/Senior Surveyor (Birmingham) Birmingham
Job description
The Role Working for a Associate Director managing and assisting with the management of a variety of properties. This is an opportunity for the individual to take immediate responsibility and ownership of managing a number of buildings and assisting with account management. This is a first-rate prospect for a confident enthusiastic individual. In addition, with the prospects of an expanding client base, the individual will be tasked with achieving objectives set out in the department’s business plan. There is a supporting team of facilities managers, building managers and our Helpdesk, and the job will require liaison with the full complement of property management staff across the business including employees of BNP Paribas Real Estate Facilities Management & client finance as well as staff across other business lines such as agency, lease advisory, building consultancy and investment agency businesses. Key Deliverables Carrying out property onboarding tasks to transfer properties to the clients portfolio and management of costs for the Hubs project to include management of the Hubs forecasts Ensure the clients pipeline of property transfers and Hubs projects are delivered to the agreed KPI’s Visit sites within the portfolio to carry out both internal and external inspection of the premises To review, record and provide recommendations on lease management , L&T services, client service delivery To have ownership of the critical dates and flagging risks to the client when on boarding a property Prepare and complete standard occupational agreements and any other documentation required to on-board a property to the clients portfolio Providing advice on project delivery as appropriate and provision of additional services as required Identify all income and costs across the portfolio and support the forecasting team to provide accurate forecasts for the portfolio Ensure database maintenance is up to date using the agreed change notes process To provide any necessary support to other team members as reasonably requested Providing high quality Property Management services to your clients and Director Management of Lease / Tenancy Schedules Liaising with clients, their solicitors and tenants on a daily basis Instructing and liaising with facilities managers, and building surveyors, and ors over minor repairs, and planned maintenance programmes Preparing reports for, and attending, client meetings Undertaking regular service charge expenditure monitoring and reporting Management of income arrears and recovery, invoice approvals, setting up new properties, completing Change Notes, updating the Helpdesk and Tramps. Attendance at team and department meetings. Person specification Qualifications RICS Qualified or equivalent work experience Use of TRAMPS or Horizon accounting packages Essential qualifications & experience Proven experience within a commercial property management department of similar, specifically with a client facing background Managing Lease events, rent reviews and expiries Dealing with tenant applications and making appropriate recommendations Sound Landlord and Tenant knowledge Property Management Accounting knowledge – statements of account, service charges, arrears recovery Good working knowledge of Microsoft Excel, Word and Outlook Key Skills / Competencies Excellent written and verbal communication, with a high level of attention to detail Proactive “can do” approach Team worker Client facing and committed Confident in ability to work autonomously Excellent time management, organisational and presentational skills Professional and presentable Enthusiastic, reliable, flexible and friendly We are proud to offer award-winning benefits to support and reward our employees: Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and membership to Stonewalls Diversity Champion Programme. BNP Paribas
