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Role: Support Worker - The Greenhouse

Salary / Grade: £28,934 per annum/ B

Hours: 37.5 per week

Location: The Greenhouse, Hackney

Closing date: 28/05/2023

Interview date: 07/06/2023

Whatever your experience of street homelessness and its impact on people’s lives – personal, professional or voluntary – when you join the Thames Reach team as a Support Worker, we’ll make the best use of all your understanding, compassion and commitment.

About us…

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more then 10,000 people.

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

We are looking for a Support Worker to join The Greenhouse team.

The Greenhouse in Hackney is a one-stop hub delivering housing and healthcare services to homeless people in the borough. Thames Reach staff, working in partnership with Hackney council, provide housing advice and support to people with complex needs, alongside the NHS’s specialist GP practice.

Thames Reach welcomes applications from people with transferable skills.

You will:

• Hold a caseload of clients to relieve or prevent homelessness in Hackney
• Work on a duty rota to assess homeless clients in Hackney
• Deliver high quality housing assessments and advice appointments
• Develop and refer clients through relevant housing pathways

To succeed as the Support Worker, you will have:

• A good understanding of homelessness legislation as well as knowledge of the Homeless Reduction Act, or the ability to learn quickly
• Experience of working with and supporting people who are experiencing homelessness
• Excellent prioritising skills and be able to independently manage your workload
• Proficient skills in Microsoft Office applications, including databases
• Initiative and attention to detail
• The ability to develop and maintain effective working relationships

We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer:

• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%.
• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
• Life assurance – four times your annual salary.
• Critical illness cover.
• Other benefits including interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website and complete our application form.

For further information please contact, Joseph Dennis, Greenhouse Lead Manager, [email protected]