Support Worker Croydon, England
Job description
1. To ensure that the service users receive safe, appropriate and person-centred care and support, in accordance with each individual’s personalised support plan.
2. To uphold the principles and values of the Company, and apply these, at all times, to your interactions and dealings with the service users, colleagues and other external stakeholders.
3. To maintain a high standard of professionalism at all times, acting in manner which reflects positively on the Company.
4. To safeguard and protect the service users from abuse, or the risk of abuse, at all times. To immediately report any concerns regarding the safety or wellbeing of the service users to the Home or Regional Manager.
5. To promote the service users’ physical and emotional wellbeing at all times and to support the service users with personal care tasks, as required, in a sensitive and appropriate manner.
6. To maintain an awareness and understanding of the Company’s policies and procedures, including the service’s health and safety arrangements, and adhere to these at all times.
7. To maintain an awareness and understanding of the service users’ personalised care, support, and where applicable, recovery and/ or person-centred plans; their risk assessment and risk management plans, and work in accordance with these at all times.
8. To adopt a person-centred approach towards your work, actively supporting each service user’s personal choice, independence and personal growth. To ensure that the service users’ involvement in decision-making which affects their lives, or the overall running of the service, is actively encouraged.
9. To support the service users’ access to desired educational, training, vocational and leisure opportunities and assist the service users in participating as fully as possible in their local community.
10. To assist the service users in building and maintaining a range of positive relationships and valued social contacts outside of the home, including maintaining links with family and friends.
11. To respond to any challenging behaviours in a safe and appropriate manner in accordance with the training and instruction received.
12. To keep clear, accurate and appropriate records in accordance with the Company’s record-keeping requirements and our legal obligations.
13. To make full and appropriate use of the home’s internal communication systems in order promote effective communication and continuity of support within the service. The post-holder will be expected to actively seek relevant communications (e.g. through checking communication books and the staff notice board).
14. To undertake household tasks, laundry and cleaning duties as identified as necessary and required.
15. To contribute to the maintenance and development of quality standards within the service.
16. To develop and promote positive relationships with the service users and work colleagues. To work as part of a coordinated team in providing a consistent, high quality service.
17. To participate in regular supervision meetings and an annual appraisal, as part of a professional development plan, to be coordinated by the Home Manager.
18. To participate in relevant training and development activities as directed by the Home Manager
19. To handle the service users’ personal records, and all other sensitive work-related information, in a confidential manner, and in accordance with the Company’s confidentiality and data protection policy.
20. To perform the duties of a key worker as required. In this event, you will be issued with a supplementary Job Description that details your additional duties. (It is our policy that Bank Support Workers do not act as Key Workers).
21. To administer medication, as required, but not until appropriately trained and competent, in accordance with the Company’s procedures and the guidance provided in the individual’s care plans.
22. To liaise professionally, and work in partnership, with a wide range of external individuals, teams and agencies involved in the service user’s care and support (including active participation in care review meetings)
23. To participate in needs assessment, care planning, risk assessment, person-centred planning activities and associated review processes under the direction of line management.
24. To attend, and participate constructively towards, staff meetings.
25. To promote equality of opportunity and respect for diversity in accordance with the Company’s Equal Opportunities Policy.
26. To undertake any other duties consistent with the overall purpose of the post which may be reasonably requested by the Home Manager. This will involve working as part of the Home’s rota system, which operates to enable care and support to service users, 24 hours a day, 365 days a year.
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Job Types: Full-time, Part-time, Permanent
Salary: £10.57-£10.72 per hour
Benefits:
- On-site parking
Physical setting:
- Care home
Shift:
- Day shift
- Night shift
COVID-19 considerations:
All IPC measures are followed by the home as required
Ability to commute/relocate:
- SOUTH CROYDON: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Reference ID: 01
