Support Worker

We’re looking for a kind, compassionate and resilient Support Worker to join our Homelessness service in Brent.

£23,019.36 per annum with average potential earnings of over £25,300 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Shifts Patterns: 8:00 - 16:00 and 13:30 - 21:30

Any 5/7 days, including weekends and bank holidays

*Potential average earnings are a culmination of base salary of £23,019.36/£20,592 and colleagues working average of 17 additional hours overtime in own or other services per month*

Want to feel in control of your career? You’ll feel at home here. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Livingstone House is a 24 hour staffed 92 bed mix gender hostel, which provides short term supported housing for single homeless vulnerable people with Medium to high support needs. Look ahead provides the support function and Riverside provides the housing management and night concierge. The Service provides on average 5 hours of weekly support to customers who reside in the hostel with the aim to provide them with the tools to move on within the community and live independently.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you’ll do:

-Safeguarding and promoting the welfare of customers.

• Promoting a positive and supportive culture which is inclusive for all.

• Working alongside the team and our partners to provide effective key working, mentoring and resilience building activities.

• Building positive, supportive, trusting and appropriate relationships with customers which enable change and emotional growth.

• Highlighting individual strengths; supporting young people to identify and set personalised goals and achieve positive outcomes (in the form of a support plan).

• Helping customers to build resilience, develop their social and emotional skills and reduce harm to themselves and/or others.

• Involving customers in the design, development, and delivery of the service.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

What you’ll bring:

Essential:

• Time management is key in all areas

• Leadership

• Teamwork

• Communication

• Resilience

• IT skills (Microsoft Office)

Desirable:

• Problem-solving

• Ability to work under pressure

• Confidence

• Change management

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.