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Contract: Fixed Term Contract until 19 November 2023

Hours: 37.5 per week. Working on shift which is 5 days a week over a 7 day rota, including early mornings, evenings and weekends.

About the Role

Alexandra House is a 80-bed service for adult from the age of 18-65 with a range of support needs, some of which are complex. The role will require you to work alongside our customers, as part of a multi-disciplinary team, to help identify their strengths and skills so they can achieve their goals and aspirations. Managing all aspects of service delivery, including casework management, the daily running of busy hostels and promoting an inclusive and empowering culture.

You will support the people we work with, our customers, to reach their potential and improve their quality of life through aspirational goal setting. You will engage with and empower them to:

• Identify their strengths as part of our asset-based approach and identify their needs, opportunities, rights and responsibilities
• Plan what they want to achieve and take appropriate action
• Take part in activities and opportunities that generate aspiration and confidence

You will act as the link between the people we work with and a range of local authority, community and voluntary sector providers.

About You

As well as having experience of working with vulnerable people, you must have a clear understanding of why people become homeless, and the needs and challenges they face.

You will be required to take on a caseload of customers, with responsibility for key working, co-ordinating support packages and proactively ensuring all required tasks and activities are completed.

You will be part of a dedicated and supportive team, and so will need to demonstrate a positive and inclusive approach. You must be able to communicate clearly, both verbally and in writing, and be competent in the use of Microsoft Office Word and Excel applications.

About Evolve Housing + Support

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.

EDI Statement

Diversity, equity and inclusion runs through every aspect of our work, from the way we support customers to how we develop and champion our colleagues. Our people are at the heart of what we do, and inclusion is key to making everyone feel at home. For over 160 years we have provided somewhere for people impacted by homelessness to stay and thrive. To achieve this we strive to make sure that our colleagues represent the diversity of our customers and that our workplace creates a sense of belonging for everyone. We hope that you will join us in our vision. We welcome applications from all backgrounds and abilities. If you have any questions or need any adjustments please call us on 020 7101 9960 or email [email protected]