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Job description

Supporting clients who are typically hard to engage, you will talk to families and friends, to gain a holistic understanding of the client’s circumstances and facilitate their access to support services, providing individualised support with practical problems or difficulties that may be affecting their health and wellbeing, providing help and advice on housing, social isolation and exclusion, education, debt management and employment problems.

Interview Date will be 11th April 2023

• Working flexibly, visiting custody suites, magistrates’ courts, and other locations in the community, you will enjoy travelling across multiple sites and have access to your own car.
• This post is for 9-5 Monday to Friday.
• It is a requirement to be able to drive to attend various areas.
• Primary places of work are police custody (Abingdon and Banbury) and Oxford Magistrates courts. Occasionally there may be a requirement to travel to areas in Buckinghamshire and Berkshire.
• This role is assessment and triage, to offer support to those who are going through the criminal justice process and to signpost and aid engagement with appropriate services.
• This role requires holding a small caseload of service users for up to six weeks, to aid and encourage their engagement with services.
• Although working within a team, this role requires a degree of confidence in working independently.

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.

The trust employs almost 5,000 people over more than 100 sites and community settings across Windsor & Maidenhead, Slough, Bracknell Forest, Wokingham, Reading and West Berkshire.

As an inclusive employer, we value diversity and are proud to be a Stonewall 100 Top Employer. Whatever your background or individual needs, at Berkshire Healthcare you’ll be supported by friendly and professional managers to succeed.

These are the values that we live by at Berkshire Healthcare:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Benefits of working for us include:

• Flexible working options to support work-life balance.
• 27 days’ annual leave rising with service + opportunity to buy and sell leave
• Generous NHS pension scheme – 20.68% employer contribution
• Excellent learning and career development opportunities
• Advanced IT enablement
• ‘Cycle to Work’ and car leasing scheme
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants via the Blue Light Card
• Staff networks for race, diversity, disabilities and more to support equality
• Generous maternity, paternity and adoption leave and access to our three staff nurseries

The “must haves” for this role:
1. With an NVQ level 3 in Health & Social Care or equivalent and relevant training to diploma level.
2. Eager to improve supported access to services, you will engage with community services and agencies.
3. An empathetic advocate of service users, you will promote their rights and responsibilities, building a rapport, whilst maintaining appropriate and transparent boundaries.
4. You will be emotionally resilient, able to cope with people displaying challenging behaviour and distressing situations.

For the interview, please prepare a simple 10-minute presentation on a subject matter of your choice. One example may be ‘How Covid has affected community services. The interview will then consist of six questions, taking no longer than one hour.

If you’re someone who shares our passion for excellence and care, join us and let’s be outstanding together.

We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Kit Walker on 07919112357 or email: [email protected] who’ll be delighted to help.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.