support technician

support technician Surrey

Sun-Net Inc.
Full Time Surrey 67600 - 12.04 CAD HOURLY Today
Job description

  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 hours per week
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: Experience an asset
  • or equivalent experience
  • Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Computer and technology knowledge

  • JavaOS
  • Networking software
  • Networking security
  • Internet
  • Servers
  • Presentation software
  • Programming software
  • Business diagram software
  • Database software
  • Programming languages
  • Software development
  • C#
  • C++
  • Data analysis software
  • MS Windows
  • Oracle
  • SQL
  • Visual Basic
  • Transportation/travel information

  • Vehicle supplied by employer
  • Willing to travel
  • Public transportation is available
  • Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Manual dexterity
  • Attention to detail
  • Ability to distinguish between colours
  • Sitting
  • Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player

About Sun-Net Inc.

Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Company - Private
Website: www.sunnetsoftware.com
Year Founded: 2000

support technician
Sun-Net Inc.

www.sunnetsoftware.com
San Jose, United States
Unknown / Non-Applicable
1 to 50 Employees
Company - Private
Enterprise Software & Network Solutions
2000
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