Job description
- Education: College/CEGEP
- Experience: 1 year to less than 2 years
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- MAC
- Linux
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Servers
- Desktop applications
- Security software
- MS Office
- MS Windows
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Team player
- Bonus
- Commission
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
Tasks
Computer and technology knowledge
Work conditions and physical capabilities
Personal suitability
Financial benefits
About Profusion Technologies
Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Company - Private
Website: www.profusion.ca
Profusion Technologies
www.profusion.ca
Burnaby, Canada
Unknown / Non-Applicable
1 to 50 Employees
Company - Private