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support technician

support technician Burnaby

Profusion Technologies
Full Time Burnaby 67600 - 12.04 CAD HOURLY Today
Job description

  • Education: College/CEGEP
  • Experience: 1 year to less than 2 years

    • Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

    • Computer and technology knowledge

  • MAC
  • Linux
  • Device drivers
  • Networking software
  • Networking hardware
  • Networking security
  • Servers
  • Desktop applications
  • Security software
  • MS Office
  • MS Windows

    • Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail

    • Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Team player

    • Financial benefits

  • Bonus
  • Commission
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

About Profusion Technologies

Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Company - Private
Website: www.profusion.ca

Post Jobs Online Apply Job
support technician
Profusion Technologies

www.profusion.ca
Burnaby, Canada
Unknown / Non-Applicable
1 to 50 Employees
Company - Private
Apply Job
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