Job description
- Education: College/CEGEP
- Experience: 1 year to less than 2 years
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Desktop applications
- Security software
- MS Office
- MS Windows
- Own transportation
- Fast-paced environment
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
- Bending, crouching, kneeling
- Accurate
- Client focus
- Initiative
- Organized
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
Tasks
Computer and technology knowledge
Transportation/travel information
Work conditions and physical capabilities
Personal suitability
About Podium Catchers
Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Unknown
Website: www.podiumcatchers.com