support technician

support technician Vancouver

Podium Catchers
Full Time Vancouver 67600 - 12.04 CAD HOURLY Today
Job description

  • Education: College/CEGEP
  • Experience: 1 year to less than 2 years
  • Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Computer and technology knowledge

  • Desktop applications
  • Security software
  • MS Office
  • MS Windows
  • Transportation/travel information

  • Own transportation
  • Work conditions and physical capabilities

  • Fast-paced environment
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Combination of sitting, standing, walking
  • Bending, crouching, kneeling
  • Personal suitability

  • Accurate
  • Client focus
  • Initiative
  • Organized
  • Team player
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

About Podium Catchers

Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Unknown
Website: www.podiumcatchers.com

support technician
Podium Catchers

www.podiumcatchers.com
Burnaby, Canada
Unknown / Non-Applicable
1 to 50 Employees
Unknown
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