
support technician Ottawa
Job description
- Education: Bachelor's degree
- Experience: 1 year to less than 2 years
- Willing to relocate
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- 5-10 people
- Android
- JavaOS
- Networking software
- Networking hardware
- Internet
- Desktop applications
- Word processing software
- Programming software
- JavaScript
- MS Office
- MS Windows
- Oracle
- Spreadsheet
- Wireless networks
- Work under pressure
- Repetitive tasks
- Excellent oral communication
- Excellent written communication
- Judgement
- Organized
- Team player
- Health care plan
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
Work setting
Tasks
Supervision
Computer and technology knowledge
Work conditions and physical capabilities
Personal suitability
Health benefits
About Kids & Company
CEO: Victoria Sopik
Revenue: Unknown / Non-Applicable
Size: 1001 to 5000 Employees
Type: School / School District
Website: www.kidsandcompany.com
Year Founded: 2002