support technician New Westminster
Job description
- Education: College/CEGEP
 - Experience: 1 year to less than 2 years
 - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
 - Consult user guides, technical manuals and other documents to research and implement solutions
 - Provide advice and training to users in response to identified difficulties
 - Collect, organize and maintain a problems and solutions log for use by other technical support analysts
 - Participate in the redesign of applications and other software
 - Provide business systems, network and Internet support to users in response to identified difficulties
 - Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
 - Device drivers
 - Networking software
 - Networking hardware
 - Networking security
 - Internet
 - Desktop applications
 - Multimedia software
 - Presentation software
 - Communication software
 - MS Office
 - Spreadsheet
 - Wireless networks
 - Criminal record check
 - Fast-paced environment
 - Tight deadlines
 - Repetitive tasks
 - Attention to detail
 - Efficient interpersonal skills
 - Excellent oral communication
 - Excellent written communication
 - Organized
 - Team player
 - Remote work available
 - Dental plan
 - Health care plan
 - Vision care benefits
 - Work Term: Permanent
 - Work Language: English
 - Hours: 30 hours per week
 
Tasks
Computer and technology knowledge
Security and safety
Work conditions and physical capabilities
Personal suitability
Workplace information
Health benefits
About Kids & Company
CEO: Victoria Sopik
Revenue: Unknown / Non-Applicable
Size: 1001 to 5000 Employees
Type: School / School District
Website: www.kidsandcompany.com
Year Founded: 2002