Job description
- Education: College/CEGEP
- Experience: 1 year to less than 2 years
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Internet
- Desktop applications
- Multimedia software
- Presentation software
- Communication software
- MS Office
- Spreadsheet
- Wireless networks
- Criminal record check
- Fast-paced environment
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Remote work available
- Dental plan
- Health care plan
- Vision care benefits
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
Tasks
Computer and technology knowledge
Security and safety
Work conditions and physical capabilities
Personal suitability
Workplace information
Health benefits
About Kids & Company
CEO: Victoria Sopik
Revenue: Unknown / Non-Applicable
Size: 1001 to 5000 Employees
Type: School / School District
Website: www.kidsandcompany.com
Year Founded: 2002