support technician Vancouver
Action Lock & Safe Ltd
Full Time
Vancouver
32.5 - 30.5 CAD HOURLY Today
Job description
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
- or equivalent experience
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- 3-4 people
- JavaOS
- Internet
- Desktop applications
- File management software
- Programming software
- JavaScript
- MS Office
- MS Windows
- Spreadsheet
- Wireless networks
- Bondable
- Criminal record check
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Accurate
- Client focus
- Excellent oral communication
- Excellent written communication
- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- What is the highest level of study you have completed?
- Involves duties and responsibilities that lead to positive environmental outcomes
- Dental plan
- Health care plan
- Free parking available
