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Job description

Company Description

We are the home of Toyota in Barnstaple. A family owned group of three Toyota Centres that have proudly been looking after our customers for over 40 years in the Southwest.

Introduction

Are you ready to join the world's No.1 Vehicle brand? An excellent career opportunity for a Sales Support Specialist to join Toyota at a time when we are experiencing exceptional demand for our incredible vehicle range. Whether that's our latest Hybrid technology range, the 257bhp GR Yaris (Top Gear Hot Hatch of the Year 2020) or the legendary RAV4 we are one of the few brands that has options for the whole family. Our drive trains include Hybrid Electric, Hydrogen Fuel Cell, and our new Battery Electric Toyota Bz4x.

With customer service at the forefront of what we do, every member of our team takes pride in distancing ourselves from the competition by delivering our customers exceptional service and an experience to remember.

The Sales Support Specialist Role:

As our Sales Support Specialist, you will be required to work closely alongside the Sales, Aftersales and Valeting teams to ensure that all new and used vehicles that arrive into the centre are processed and prepared to an agreed standard for sale and delivery.

Key Roles and Responsibilities:

• You will receive all new vehicles from outside suppliers and complete the relevant delivery checks and paperwork
• You will be responsible for carrying out a full appraisal on each vehicle to identify any preparation that’s required
• Liaise with the relevant departments to ensure that all preparation and reconditioning is carried out in a timely and satisfactory manner.
• Ensure all stock vehicles are on display within set time frames
• Ensure all used stock is valeted, photographed and uploaded onto the company’s website
• Prepare all sold vehicles to a high standard and ensure that all works have been carried out prior to customer collection
• Quality check all vehicles ready for sale and delivery
• Assist in maintaining the showroom and forecourt to a set standard and in line with the manufacturers Customer Experience programme

Benefits

• Industry leading training, development and support.
• Car Benefit Solution scheme.
• 30 days holiday, inc. Bank holidays, which increases after every five years of service.
• Life Insurance.
• Company contributing pension scheme.
• Supported Sick Pay Scheme (after qualifying period)
• Protected as a new employee should Furlough be re-introduced.
• Family & Staff Discount.
• Contributing pension scheme
• Company uniform
• We are an equal opportunities employer.

Work Remotely

• No

Job Type: Full-time

Salary: £23,500.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Life insurance
• Referral programme
• Sick pay

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Experience:

• Sales, Retail & Customer Support Occupations: 1 year (preferred)

Work Location: In person