support specialist Toronto
Job description
Computation Ltd. is currently looking to hire a full time, mobile, IT Service Specialist.
Technology
In this role you will provide a wide variety of technical support and installation services. While there is a definite emphasis on working with hardware, knowledge of various Operating systems is a must (primarily Windows, and Apple is not uncommon), as well as popular software applications. Your regular work will range from:
- Support and installation (add/move/change) of desktop/laptop equipment (as well software/OS configuration and data recovery/backup)
- Support, installation and troubleshooting of network devices (routers, switches, modems, WiFi access points)
- Maintenance of servers and data center storage equipment (typically part replacement).
- Opportunity to become involved in network build projects (running cable, mount cabinets and A/V equipment, access points, cameras and NVRs)
Skills
This is a junior to intermediate role and the challenges you will be presented will be commensurate with your skill level. Ongoing technical training will be provided but you will be expected to begin with a substantial background in IT hardware support (a mix of education and professional experience, experience from gaming and personal pursuits is welcome). You are also expected to be in possession of notable people skills that will allow you to provide technical support in both retail and corporate environments - this includes:
- careful and clear communication
- confidence
- reliability
- punctuality
- an ability to multitask, prioritize and deal with time constraints .
Schedule & Environment
The regular schedule for this position is Monday to Friday from 10am to 7pm, with some occasional evening and weekend requirements. While training and orientation for this role will begin at our retail location in the west end of Toronto, and it will remain your home base, progressively you will deliver support at our client locations across the GTA. After approximately 3-6 months you can expect 50-75% of your role to take place at client locations. Applicants must have full drivers license and be required to supply your own vehicle, use of which will be compensated for.
Growth
Our technical support division provides service from coast-to-coast in Canada, and has been growing rapidly in the last 3 years. Both within and and beyond this current role you will have opportunities for professional development and increased compensation - learning about more advanced technologies, and taking on increased responsibilities. From this current role there are opportunities to qualify for a Network Systems Administrator role, and from there IT Operations Management, among others.
Job Type: Full-time
Salary: $40,000.00-$55,000.00 per year
Benefits:
- Casual dress
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- On call
Supplemental pay types:
- Overtime pay
Experience:
- IT support: 3 years (required)
Language:
- English (required)
Licence/Certification:
- Drivers (required)
Shift availability:
- Day Shift (required)
- Night Shift (preferred)
Work Location: In person
About Computation
Revenue: Unknown / Non-Applicable
Size: Unknown
Type: Company - Public
Website: www.computation.ca
