support specialist Uxbridge, England
Job description
Do you have experience of supporting customers in a sales environmennt across Europe? Are you looking for your next move?
As our Global Sales Support Specialist you would be a UK office-home hybrid-based resource, part of a dynamic team, to drive and maximize business potential & manage operational relationships with global customers
- Proactively co-ordinate global implementations and support commercial operations
- Partner with European sales organisations on accounts & act as catalyst for Business to Business (B2B) revenue growth
What we give
With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.
- Works in partnership with lead European sales teams and countries, proactively co-ordinating & leading international implementations and supporting commercial operations, allowing Sales to focus on business development
- Monitors progress of project implementations and provides regular update on progress to customer and Canon internal European organisations
- Works with other Canon regions to implement global contracts in the home region
- Supports with general global account queries and advice
- Has regular contact with customer to support in operational issues beyond the “lead” country expertise, identifying business key-decision makers within customer & builds relationships where appropriate
- Understands customer structure, needs & goals and co-ordinates Canon international efforts to build relationships in developing business
- Focuses on increasing Canon share of wallet in the customer(s)
- Acts as catalyst for B2B revenue growth
- Challenges European organisations on progress of global B2B revenue growth
- Maintains salesforce (sf.com) system data
- May provide extra project support to Global Services team if required.
- Contribute to Global Services achieving their objectives
What we ask
You should have experience of working with customers in an international sales operation
You will need
- Accuracy
- Ability to build business relationships
- Negotiation skills
- Customer focus
- Drive for results
- Ability to look within B2B scope / beyond the contract
- Communication & Presentation skills
- Organisation skills working on multiple projects simultaneously
- Fluent in English, second language required
- Numerical and planning skills
- Ability to apply business acumen
Further Information
This is a hybrid role - working 3 days per week from our offices in Stockley Park, Uxbridge and 2 days from home.
Salary range is £39,350 - £46,000
Benefits include 10% bonus, private medical insurance, contributory pension scheme, 25 days holiday per annun and even our own subsidised Costa.
Canon is enriching lives and businesses in incredible new ways. You can play a part in shaping the future of a company that’s visionary, innovative and bold. As the world's best imaging company, we're living and working together for the common good.
