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We are ranked in the world’s top 350 institutions in the 2022 Times Higher Education World University Rankings, and we are a global university transforming lives through innovative, inclusive, and entrepreneurial education and research. Our research institutes and four faculties bridge scientific, technical, and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world-leading. In 2021, we were awarded the Queen’s Anniversary Prize for our world-leading music therapy work.

Our International Office has achieved substantial growth in international student numbers and developed appropriate international activities to offer an excellent student experience.

Based on our Cambridge campus, the International Support Officer plays a key role in dealing with general enquiries, offering a range of advice to our current international students, organising activities to enhance the student experience, and providing administrative support to members of the International Office. This is a customer facing role and involves daily interaction with our international students both in-person and on-line to provide a high-quality student experience for current and future students.

You will have a Two A levels or a vocational qualification at NVQ level 3 or equivalent. You will also have excellent customer service and communication skills, ideally you will have previous experience working with international students in a college or university environment.

Informal enquiries can be made to Caroline Shanahan, Head of International Student Advice at [email protected]

Find out more about working with us.

We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.

We have a responsibility to ensure that all employees are eligible to live and work in the UK.

In accordance with the UK Government’s immigration points-based system, this post does not meet the characteristics of a skilled job including salary criteria to be eligible for sponsorship under the Skilled Worker Route.

For a list of key requirements, please download the Job Description and Person Specification above. To apply for this role please demonstrate how your skills and experience match the criteria in the person specification.