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Job description

An exciting opportunity has arisen for a highly motivated Support Secretary to join the Urology Department in Colchester Hospital, part time - 24 hours per week.

We are looking for a dynamic, flexible and enthusiastic team player to integrate with the current team and provide an efficient and effective support service to the clinicians, patients & medical secretaries. The ideal candidate will have attention to detail, have excellent communication skills and the ability to prioritise and plan. You must be able to work using your own initiative and be flexible to work where the need is greatest.

You should have a good level of clerical experience and good working knowledge of IT systems although full training in the use of our systems will be provided.

In this department you will be fully supported by management with regular training and development to help further career.

Please look at our attachment for further information about our department, including hearing from one of our current members of staff about their journey

To undertake a full range of secretarial and administrative duties for the Urology team and Consultants including:

• Receive and open mail
• Perform routine tasks on own initiative
• Type general correspondence, clinic letters, discharge summaries, reports
• Receive dictation via Big Hand and upload letters to Evolve
• Answer telephone and deal with enquiries, convey messages
• Maintain efficient filing systems
• Ad-hoc duties as delegated by Department Lead

One of the largest Trust’s in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents.

Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

Find out about living and working with us -https://www.youtube.com/watch?v=GkPu7HphU8A

• To manage and support the Consultant team.
• To ensure a high standard of secretarial and administrative service is consistently delivered by undertaking / delegating all required tasks and activities on a daily basis
• To utilise the required technology / hospital systems including Big Hand / PAS Evolve / Medway - Portal and any other new technology or system(s) that are introduced and support other team members to do so to deliver an efficient administrative and secretarial service.
• To recommend and support the implementation of service improvements to own and team working practice to improve workflow.

For full details of the responsibilities and duties of this role please see the attached job description.