support manager

support manager Oxford, England

Magna Carta College (MCC) Oxford
Full Time Oxford, England 31780 - 18027 GBP ANNUAL Today
Job description

Business Support Manager (BSM) 4161 Higher Education (Agent Management, Sales, and Global student recruitment)

Responsibilites:

To lead and manage the Administration & support teams across all schools within the trust ensuring shared skills, knowledge and capabilities

  • To support and motivate the team through effective performance management, target setting and ongoing appraisal
  • To coach, develop and encourage individuals as required to promote continuous personal development and to create an effective, efficient and flexible workforce

Formal qualification or qualification by experience in Office Management

  • Substantial administrative skills
  • Proficient in use of MS Excel spreadsheets, other Microsoft packages such as Word, PowerPoint
  • Experience of delivering on multiple projects/work within tight timescales
  • Experience of managing and developing a multifunctional team and working with external suppliers
  • Ability to work under pressure with conflicting prioritize
  • Ability to tackle adhoc requests as they arise
  • Strong organisationalskills
  • Strong written and verbal communication skills

Qualifications:

  • Masters
  • Minimum 3 Years of Experience of work with an International Institution
  • Over 5 Years of Experience in the HE sector preferably working with UK universities and Agent Network

Education Administrator Responsibilities:

  • Inbox management
  • Agent Management
  • Timetabling
  • Supporting exam boards
  • Providing administrative support to two programmes
  • Assisting with the coordination of presentations
  • Supporting exam boards and markers
  • Collating online resources
  • Ad hoc administrative duties

Education Administrator Skills and Experience:

  • Proactive and self-motivated
  • Strong attention to detail
  • Flexible

Job Type: Full-time

Salary: £18,026.89-£31,780.00 per year

Benefits:

  • Company events
  • Company pension
  • Employee mentoring programme
  • Flexitime
  • Housing allowance
  • Relocation assistance
  • UK visa sponsorship
  • Work from home

Schedule:

  • Flexitime
  • Monday to Friday

Supplemental pay types:

  • Loyalty bonus
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Oxford, OX4 2JY: reliably commute or plan to relocate before starting work (required)

Education:

  • Master's (preferred)

Experience:

  • Agent Management: 3 years (required)
  • Global Student Recruitment: 3 years (required)

Language:

  • English (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person

Application deadline: 20/07/2023
Reference ID: 4161
Expected start date: 18/09/2023

support manager
Magna Carta College (MCC) Oxford

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