support manager Avonmouth, England
Job description
About The Role
Do you have experience of leading and motivating a team of a drivers to achieve key KPI’s? Do you have a customer first approach? Do you want to work in a newly created role within a patient centred business?
As a Transport Support Manager here at LloydsPharmacy Clinical Homecare, you will lead a team of circa. 20 Patient Service Operators (PSO’s) across the depot and outstation operations ensuring high levels of engagement and motivation to provide a first-class patient experience in a safe, legal and compliant way. Managing to KPI’s (operational and financial) you will instil a culture of efficient and process improvement, conducting regular 1-2-1’s and appraisals.
This role will be required to work 5 days of 6 (Monday – Saturday), we operate an early shift (approx. 6am start) and late shift (approx. 8pm finish).
- 25 days annual leave plus bank holidays
- Company bonus scheme
- Outstanding training & development programmes
- Up to £1200 refer a friend bonus
- Full support from our employee assistance programme including a health and well-being app
- Savings and discounts at multiple retailers through our rewards portal, including up to 50% staff discount at LloydsPharmacy.
About You
To be successful in this role, you will have previous experience in leading and motivating a team of drivers to deliver high performance and excellent customer service. You will be an effective communicator with the ability to collaborate with other departments within LloydsPharmacy Clinical Homecare. As a self-starter, you will demonstrate excellent organisation skills, a willingness to learn and the confidence to challenge the status quo. A full UK driving license is essential.About Us
LloydsPharmacy Clinical Homecare are one of the most experienced providers of clinical homecare in the UK and have been supporting patients in this way since 1975. We provide care to more than 100,000 patients in their own home, at work, or in the community, ranging from straightforward delivery of medication to specialist nursing for complex conditions. We work in partnership with the NHS, pharmaceutical companies, and private medical insurers. Our range of treatments and conditions includes home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis and much more.
We are defined by our ICARE values and we pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team.
About LloydsPharmacy Clinical Homecare
CEO: Nick Davis
Revenue: Unknown / Non-Applicable
Size: Unknown
Type: Company - Private
Website: www.lpclinicalhomecare.co.uk
Year Founded: 1975
