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Role Responsibility:

Enhanced Support Manager

G4S Care and Rehabilitation Services

Salary £39,757.14 per annum

Permanent, Full-time 40 hours per week

Benefits: Company Pension, free on-site parking, uniform, on-site canteen, access to High Street Shop discounts, local Gym discounts and ongoing training and development

At Oakhill Secure Training Centre we look after young people aged 12 to 18 years old who have been remanded or sentenced to periods of detention. The vulnerable young people in our care can be challenging with a wide range of social and emotional complex needs. This is an environment that calls for high standards of social care and service delivery to provide a secure and stable environment for young people to develop their life skills and address the behaviours that have led them into custody.

Oakhill Secure Training Centre works closely with the Youth Custody Services to ensure that its regimes and designs reflect best practice in residential care to prevent offending.

We are looking for an Enhanced Support Manager to join our team based at Oakhill Secure Training Centre. The successful candidate will be required to provide professional advice, guidance and support to operational staff and children to manage and reduce the risk of self-harming or violent behaviour. They will also support the delivery of the violence reduction strategy within the establishment.

Key Responsibilities:

• Provide advice and guidance on suicide and self-harm, violence reduction and anti-bullying ensuring compliance with relevant contractual standards and to minimise their occurrence.
• Support the implementation of the Safer Custody processes and deliver recommendations about risk and non-compliance to ensure such issues are managed effectively within the establishment.
• Maintain records and risk assessments on all young people considered to be at risk so that accurate information is readily available.
• Communicate standards and procedures required of SASH, YPSP, Do-it Profile and violence reduction to share best practice and meet centre standards.
• Coach and support staff to maximise their performance in relation to SASH processes and violence reduction and ensure values, ethical standards, equality and diversity, policies and procedures and contractual requirements are met.
• Provide data for analysis in order to identify trends so that appropriate action can be taken.
• Provide data for regular audits to ensure contractual compliance and that all departments are meeting SASH, violence reduction and anti-bullying management standards.
• Assist in maintaining a positive Health & Safety culture to support the recognition as a British Safety Council business unit.
• Ensure the maintenance of security within the establishment environment by compliance with security instructions.

These duties are not exhaustive and the employed reserves the right to add reasonable responsibilities in line with operational requirements.

The Ideal Candidate:

Essential Skills

• Experience within a custodial setting
• Custody Officer certified

Desirable Skills

• Detailed knowledge of communication tools and techniques
• Experience working with complex/vulnerable young people

At G4S, we invest heavily in our people. If you join us you will have a job specific induction programme to equip you with the skills and knowledge for the job. As well as ongoing support and development opportunities we offer generous holiday entitlement, company pension, an onsite gym, free onsite parking and the chance to do an extraordinary job – every day.

For more information on Oakhill Secure Training Centre please visit, https://oakhillstc.co.uk/

Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process

G4S Care and Rehabilitation Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.

Safeguarding children and young people is our primary focus and the welfare of the child is paramount. Therefore we have a corporate responsibility to ensure that the safeguarding and our G4S values are at the centre of all we do.

To apply for this role, you must be eligible to work in the UK and must have been resident in the UK for a minimum of 3 years. You will also be required to undergo DBS enhanced level security clearance and will need to provide full details of your work and educational history covering the last 10 years as part of the screening process.