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support manager Lincoln, England

Defence Equipment & Support

Full Time Lincoln, England 42000 - 32500 GBP ANNUAL Today

Job description

Equipment Support Manager

Level

STSI

Salary

£32,500 - £42,000

Number of Posts

Location

RAF Waddington, Lincoln, Lincolnshire, LN5 9NB

About the job

Summary

At Defence Equipment & Support (DE&S), we're here to provide for the Army, the Royal Navy, and the Royal Air Force, as they serve our country all over the world. We support those on the front line by providing smarter tech. Vehicles that go further, and faster. Newer, more effective equipment for land, sea, and air. We deliver the kit the UK military needs to maintain advantage and stay protected, as they protect life at home and overseas.

Our people push for best-in-class every day – because it helps keep our nation safe. So whatever your background, whatever your skillset, if you’re driven to set new standards, find your place at DE&S. Ready to see where your ambition will lead you?"

Job description

As part of our team, you'll benefit from plenty of routes for development, access to specialist training and funding for professional qualifications, and a c.27% employer pension contribution. You’ll also have access to a wide range of employee networks, including the Women’s Inclusive Network, Race & Culture Network, Pride Network, Disability Network – and many more. We recognise that the best people for the job may have commitments outside of work, so we’re pleased to promote flexible working to support our colleagues in balancing work and home life. "

If you have a passion for contributing to the support of ground-breaking, cutting-edge technology, we have opportunities in the Through Life Support profession, providing operational capability for the United Kingdom Rivet Joint aircraft; a key component of the Royal Air Force’s Intelligence, Surveillance, Target Acquisition and Reconnaissance (ISTAR) Force.

Employed as an Equipment Support Manager within the Airseeker Delivery Team, you will contribute to the procurement of new reliable, maintainable, sustainable equipment, upgrading existing capabilities and supporting and managing resources and technical information for the UK Rivet Joint fleet using the ILS/IPS principles.

This role is based at our office at RAF Waddington; hybrid working is encouraged however there will be some in-office attendance required and potential for overseas work travel.

Due to the security requirements of this role, applications are open to Sole UK Nationals only.

Please note that salary offers above the £32,500 - £35,000 range will only be made based on exceptional performance.

Responsibilities

· Providing asset management system through-life upkeep and update for equipment or product system status, collaborating with engineering and supply chain colleagues to ensure maintenance and asset records are accurate and current.

· Managing support for stakeholders, customers, and suppliers by coordinating and tracking support solution progress to agreed milestones and targets.

· Contributing to support analysis to inform support solution requirements against equipment procurement and the management and delivery of technical information.

· Contributing to procuring the right equipment or product and/or contributes to Post Design System modifications and updates.

· Contributing to performance monitoring against contracted outputs.

· Providing support in the management of the team, which can include, providing coaching, training, mentoring to junior staff, internal or external stakeholders and cross functional colleagues.

What you will be assessed against

To be successful with your application you must demonstrate that you meet the following essential criteria:

· Experience in delivering asset management and Through Life Support Services.

· Ability to investigate and analyse data/information and solve problems.

· Experience in producing reports/findings for identifying trends/issues for communicating recommendations.

· Evidence of Stakeholder engagement, internal and external at all levels.

· Previous experience either working in a; logistic/equipment/product/asset management, engineering, maintenance environment, or have a related qualification/study/interest.

· Proficiency in the use of Microsoft Office (Outlook, Word, Excel and Teams).

It will also benefit your application if you are able to demonstrate the following desirable criteria :

· Knowledge and understanding of the in-service Aviation engineering asset management system requirements.

· Knowledge and understanding of through life management and how to apply Integrated Logistics Support (ILS) principles across the equipment/product lifecycle.

In addition to the responsibilities above, the following technical competencies and behaviours will be assessed at interview:

Stakeholder Management - Supervised Practitioner level

Operate and Disposal of Support – Awareness level

Communicating and Influencing

Delivering at Pace

Job Types: Full-time, Permanent

Salary: £32,500.00-£42,000.00 per year

Benefits: