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support engineer United Kingdom

Sky

Full Time United Kingdom 10.56 - 12.04 GBP Today

Job description

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you'll do

Support Sky News Osterley and Millbank, Sky Sports News, Sky Sports Racing, Sky F1, Remote production facilities and general purpose studios across the Osterley campus.
Collaborate closely with shift colleagues and specialist engineers to establish root cause of issues
Provide a support organisation that reacts quickly to failure and ensure that the responding Engineer has all the tools, access and knowledge available to resolve the issues
Ensure incidents are logged and reported to high standards and maintain documentation and knowledge-base, ensuring information is up to date and accurate.
Take ownership of issues for the Support department

What you'll bring

Education to HND level in Broadcast Engineering, Media Technologies or equivalent.
A good understanding of the television signal chain from the camera lens and microphone to the television screen and speakers at home. Understanding of technical specification and recommendations specifically Sync reference (Analog, Digital and PTP), SD and HD-SDI, UHD, HDR, WCG, AES and SMPTE 2022/2110
A good understanding of television cameras, vision mixers, audio mixers and video routers
Excellent troubleshooting skills
The desire to work in a pressurised environment and demands of a live broadcast environment

Team overview

Content technology and innovation

Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content.

The rewards

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

Sky Q, for the TV you love all in one place
The magic of Sky Glass at an exclusive rate
A generous pension package
Private healthcare
Discounted mobile and broadband
A wide range of Sky VIP rewards and experiences

Inclusion & how you'll work

Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

We'd love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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