support engineer Preston, North West England, England
Digital Waffle
Full Time
Preston, North West England, England
36000 - 30000 GBP ANNUAL Today
Job description
Senior IT Support Engineer
Job details
Posted 06 June 2023
Salary £30000 - £36000 per annum
LocationPreston
Job type Permanent
DisciplineInfrastructure
ReferenceSS-6188-1
Contact NameShaquille Stephenson
Job description
Senior IT Support Engineer
Preston (Fully Officed Based)
£30,000 - £36,000 + Excellent Benefits
Are you an experienced IT professional looking for an exciting opportunity? Join my client's dynamic team as a Senior IT Support Engineer and play a key role in providing technical support and resolving complex IT Issues.
Job Role
Preston (Fully Officed Based)
£30,000 - £36,000 + Excellent Benefits
Are you an experienced IT professional looking for an exciting opportunity? Join my client's dynamic team as a Senior IT Support Engineer and play a key role in providing technical support and resolving complex IT Issues.
Job Role
- Serve as the highest level of escalation for technical issues, troubleshooting complex problems, and providing expert guidance and solutions
- Lead and participate in infrastructure projects, including system upgrades, migrations, and implementations
- Perform advanced troubleshooting and root cause analysis for server, network, and application-related incidents
- Maintain accurate documentation of system configurations, procedures, and troubleshooting guides
- Stay up-to-date with emerging technologies and industry trends, identifying opportunities for process improvements and innovation.
- Experience in monitoring and maintaining systems and networks
- Proven experience as a 3rd Line IT Engineer or similar senior technical role
- Ability to prioritise and manage multiple tickets
- Experience with Installation and configuration of systems
- Experience in diagnosing faults on both hardware and software
- Experience in solving technical and application issues by phone, email or in person
About Digital Waffle
Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Company - Private
Website: https://www.digitalwaffle.co/
Year Founded: 2018
Digital Waffle
https://www.digitalwaffle.co/
Birmingham, United Kingdom
Unknown / Non-Applicable
1 to 50 Employees
Company - Private
Staffing, Recruitment & Subcontracting
2018
