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support engineer

support engineer Preston, North West England, England

Digital Waffle
Full Time Preston, North West England, England 36000 - 30000 GBP ANNUAL Today
Job description

Senior IT Support Engineer

Job details

Posted 06 June 2023
Salary £30000 - £36000 per annum
LocationPreston
Job type Permanent
DisciplineInfrastructure
ReferenceSS-6188-1
Contact NameShaquille Stephenson

Job description

Senior IT Support Engineer
Preston (Fully Officed Based)
£30,000 - £36,000 + Excellent Benefits

Are you an experienced IT professional looking for an exciting opportunity? Join my client's dynamic team as a Senior IT Support Engineer and play a key role in providing technical support and resolving complex IT Issues.

Job Role
  • Serve as the highest level of escalation for technical issues, troubleshooting complex problems, and providing expert guidance and solutions
  • Lead and participate in infrastructure projects, including system upgrades, migrations, and implementations
  • Perform advanced troubleshooting and root cause analysis for server, network, and application-related incidents
  • Maintain accurate documentation of system configurations, procedures, and troubleshooting guides
  • Stay up-to-date with emerging technologies and industry trends, identifying opportunities for process improvements and innovation.
Technical Experience:
  • Experience in monitoring and maintaining systems and networks
  • Proven experience as a 3rd Line IT Engineer or similar senior technical role
  • Ability to prioritise and manage multiple tickets
  • Experience with Installation and configuration of systems
  • Experience in diagnosing faults on both hardware and software
  • Experience in solving technical and application issues by phone, email or in person

About Digital Waffle

Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Company - Private
Website: https://www.digitalwaffle.co/
Year Founded: 2018

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support engineer
Digital Waffle

https://www.digitalwaffle.co/
Birmingham, United Kingdom
Unknown / Non-Applicable
1 to 50 Employees
Company - Private
Staffing, Recruitment & Subcontracting
Human Resources & Staffing
2018
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