support engineer Bristol, England
Job description
IT Support Engineer
Location: North West Bristol, BS10
Permanent, Full time, Full year
Salary: Scale point 19 to 23 England and Wales plus local government pension. £27,852 to £30,151 (current rates)
We are looking for a candidate who is a committed team-player who can support the efficient running of the school network by being hands-on and flexible. The postholder will provide 1st/2nd line support for all hardware and software, for both staff and students, as part of our Trust wide IT Support Team.
This is an exciting role for an experienced and knowledgeable engineer to join our successful school, that is sponsored by Russell Education Trust. The successful candidate will benefit from being part of the Trust wide IT Support Team, supported by Senior Engineers on the central team.
Key Responsibilities include but are not limited to:
- Ensuring that all jobs are logged and recorded on the IT helpdesk and that tickets are responded to or closed within the agreed timeframes.
- Ensuring all installed software is correctly licenced and installed centrally in line with the school’s policy on deploying software.
- Maintaining local school servers and M365 environment on a day-to-day basis.
- Managing and maintaining user accounts across several domain and online platforms, in line with the school's data and security policy.
- Responsibility for regular maintenance programmes, resolving failures in hardware and software and ensuring appropriate “housekeeping” tasks such as imaging and laptop returns are implemented daily.
- Responsibility for maintaining/updating the school’s IT assets and any associated equipment.
- Ensuring teaching and learning with IT can continue without interruption in classrooms.
- Providing AV support to departments including Projector/IWB, CleverTouch screens and visualisers/other peripherals.
What we offer
Being part of BFS means living our values of community, ambition and opportunity. We want our young people to leave BFS with confidence and a strong belief that they can make the best of their life chances and be positive citizens with a strong moral compass. We all have the potential to support to shape our school and it’s through these values that we will leave a lasting legacy.
The successful candidate can expect:
- A rewarding and dynamic job role making a real, lasting and positive impact on our school community
- Positive and inclusive working environment where well-being is central to our culture
- Career development, CPD courses
- Access to the Local Government Pension Scheme
- Free parking onsite
BFS celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
If this role sounds like something you would be interested in, then please apply today! We look forward to hearing from you.
Deadline: Monday17 July
Interviews: Wednesday 19 July
If offered the post, appropriate checks will be carried out prior to your start date. These checks will include (but are not limited to) a full DBS check.
Safeguarding Statement
We are completely committed to safeguarding the welfare of our students. Those who work for us are expected to share this commitment, which will be fully tested as part of the selection process. Our policies, procedures and practices reflect our commitment to equality and diversity. Individuals will be selected for appointment based purely on their suitability for the post.
Job Types: Full-time, Permanent
Salary: £27,852.00-£30,151.00 per year
Flexible Language Requirement:
- English not required
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Bristol, BS10 6NJ: reliably commute or plan to relocate before starting work (required)
Experience:
- Technical support: 1 year (preferred)
Work Location: In person
Application deadline: 17/07/2023
