Support and Information Officer (Part-time, Norwich) Norwich, England
Job description
Do you have a passion for supporting others and would like to make a difference to people affected by cancer?
If so, we have a fabulous opportunity for you as a part time Support & Information Officer in our Charitable Operations team at our centres in Norwich, including our new Dereham Road centre and the centre on the grounds of Norfolk and Norwich University Hospital. In this role you can put your listening and advising skills to use supporting someone with a cancer diagnosis or their loved ones.
About Big C
As a regional cancer charity, Big C are dedicated to supporting anyone affected by cancer in Norfolk and neighbouring counties whilst working with key partners in research and healthcare to improve future outcomes.
There are an estimated 2.5 million people living with cancer in the UK. 1 in 2 people will get cancer in their lifetime. Big C seeks and implements new approaches and projects to make sure that no one is missing out on the opportunity to access our support.
Big Cs work focuses on 6 key areas:
- Support for people affected by cancer
- Research into cancer
- Equipment provision for the regions main acute hospital trusts
- Education provision of interventional and presentational education programmes
- Income Generation raising vital funds to improve the lives of people living with cancer
- People Big C service users, their loved ones, Big C trustees, staff, volunteers and fundraisers
The dedication of our employees, volunteers, supporters, and fundraisers is how we continue to improve the lives of those affected by cancer.
About the role
Our Support and Information Officer's enhance the wellbeing of Big Cs service users through the provision of cancer information and support; in person, by telephone and/or video calls, facilitating support groups and referring the users to other beneficial services, such as our physical activity program, health walks, counselling and our wealth of holistic complimentary therapy services.
The working hours are 28 hours per week to be worked flexibly over 4 days. The salary is £15,520.00 to £16,248.00 per annum* (£19,400.00 to £20,310.00 full time equivalent)*. Subject to eligibility/scheme rules, benefits include:
Please see the full job description and person specification for this role: JDPS SI Officer PT 9.23.pdf
Why choose Big C?
As an employer, Big C is passionately engaged in its commitment to equity, diversity and inclusion and was awarded Gold Accreditation in the Best Employers Eastern Region in 2021 and shortlisted again this year for accreditation. We are proud to be able to offer a supportive working environment with a focus on employee wellbeing and recognition of the importance of a good work/life balance.
Big C's Core Values are Respect, Empathy, Support, Trust and Honesty. These provide a benchmark for behaviour across the organisation. If you share these values, have the skills and experience, we would love to hear from you.
Subject to eligibility/scheme rules, benefits include:
- 5% employer pension contribution
- 33 days holiday per annum, inclusive of bank holidays (full time equivalent)
- Cycle to work scheme
- Company sick pay
- Life assurance
- Health cash plan and wellbeing resources
- Employee Assistance Programme (EAP)
- A hybrid model of home and office and , depending on role, allowing some flexibility in working hours depending on role.
- Continued Professional Development (CPD) Opportunities for training and development
Recruitment Process
When applying, please complete the online application fully. Information to support your application can be in your attached covering letter or where indicated in the application. If you would prefer to apply another way, or require information in an accessible format, please email [email protected] or call 01603 619900.
Closing date for applications: Sunday 15th October 2023 however please note that this vacancy may close earlier. Interviews will take place as soon as possible.
Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment. This role requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check. Additionally, your application plays an essential part in our choosing the right person for this position.
Job Types: Part-time, Full-time
Salary: £19,400.00-£20,310.00 per year
