
Support Analyst Solihull, England
Job description
What you will do
Working as part of a small IT team in our Cardiff base, you will primarily be supporting our office and remote employees to ensure they have all they need to operate effectively. Additionally providing support for retailers or customers who make contact and ensuring a professional and successful conclusion to their issue is provided. With providing a managed service to our customers, we require on‐call and out of hours working when required. On‐call will be on a rota basis with paid standby/overtime.
We’re building one of the best banks in Britain. It’s what we’ve been doing since 1952 and in that time, we’ve learned that we’re more than the sum of our parts. We’re a strong Group because of our people. And all our people are different.
Every one of our employees brings unique talent, ability and perspective to their role.
That’s why Secure Trust Bank Group nurtures differences. We understand that we perform better because we’re not cast from the same mould. We actively embrace and celebrate diversity, work with leading industry bodies and support initiatives that reinforce our philosophy of giving you the freedom to be who you are.
We’re an award-winning bank providing savings accounts and lending services to over one million customers. We’re Secure Trust Bank Group. We embrace difference.
We’re an award-winning bank providing savings accounts and lending services to over one million customers. We’re Secure Trust Bank Group. We embrace difference.