Back

Supervisors Glasgow, Scotland

Deichmann

Full Time Glasgow, Scotland 11.62 GBP HOURLY Today

Job description

If you have any questions or need any assistance before applying below, please email our Recruitment team on [email protected] including the advert reference.

Job reference:

000142-REPLACEMENT_STRING030613

Full time/Part time:

20 hour contracts available

Location:

70 Argyle Street, Glasgow, G2 8AG

Start date:

Immediate

Purpose:

As a Supervisor, you will demonstrate a strong work ethic and genuine passion for excellent customer service. You will be a ‘hands-on’ leader, target driven, fully competent at supporting your Store Manager to build and inspire your team to be the best it can be. In return, you will be offered a competitive hourly rate of up to £11.62 per hour + non contractual performance related bonus.

Ideal candidate:

Our ideal candidate will already have some previous supervisory experience gained in retail or in a closely related sector and to be suitable for this exciting opportunity, you must also be willing and able to travel for training.

Key activities:

Lead and supervise the store team as delegated, or in the absence of the Store Manager
Open & close the store, including cashing up and completion of associated administrative duties
Offer excellent levels of customer service, maintaining an expert level of knowledge across the full product range
Lead by example, successfully promoting and recommending complimentary shoe care products
Ad hoc training, mentoring and support to team members
Ensure first class levels of customer service and supporting achievement of all company standards
Ensure that the store is correctly merchandised and product displays are refreshed and inviting to the customer
Efficiently process stock deliveries and store transfers
Deal with customer queries and complaints
Communicate and implement the store’s stock loss reduction strategies

Personal characteristics:

Retail background / transferable skills gained in a related industry sector
Hands on leadership experience
Self-Starter
Positive, can do attitude towards completion of work
Confidence and ability to supervise, motivate, coach and work with a team
Well organised and have a structured approach to work
Customer orientated
Spatial awareness
Excellent communicator
Attention to detail
Able to work at pace and perform well under pressure
Fully flexible (Monday – Sunday, hours to be agreed by rota) including evenings and bank holidays