Supervisor (Key Holder 40 hour) Ellesmere Port, England
Job description
At Adidas, every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settling for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We're creators, makers and doers. Helping athletes make a difference, not just in their games, but in their lives and in their world. It's an obsession at our Cheshire Oaks Factory Outlet, we are Like any great scout, we are always out there looking for the best of the best. What does that mean for you? We want you to read the below job description, evaluate your skills and abilities against the requirements, and if you are in it to win it, then apply
Additional information
Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them
Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success
Be a role model for customer service and meeting or exceeding customers’ expectations
Share your customer service experience and train selected team members to fi ne-tune their service skills
Be a resource for Retail Professionals in dealing with complex customer service situations
Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers
Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories (if applicable)
Adhere to all established policies and procedures
Execute and maintain established Visual Merchandising and In-Store Communication standards
Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
Complete cash register transactions quickly and accurately
Minimize loss in both, the stockroom, and the sales floor
Perform all store operations in a safe, effective, and efficient manner
Collaborate productively and respectfully with team members
Make yourself available to support other team members when needed
Complete all applicable training programs and effectively apply the learning on the job
Seek coaching and learning opportunities to continually improve your performance
Job Reference: CHE03292
