SUPERVISOR Edinburgh Edinburgh, Scotland
Cass Art
Full Time
Edinburgh, Scotland
10.56 - 12.04 GBP Today
Job description
As a Supervisor in our Edinburgh Store you will be working as part of the wider store management team assisting in operational excellence and sales growth. This role is also responsible for the day to day running of the shop floor (sometimes unsupervised), together with supporting the Store Manager and Assistant Manager in direct line management responsibility for all Retail Sales Assistants and Key Holders.
Key Accountabilities & Responsibilities (include but are not limited to):
Key Accountabilities & Responsibilities (include but are not limited to):
- Sueprvise the shop floor and till areas
- Assume duty management responsibility including Store opening and closure in the absence of a Store Manager/Assistant Manager
- Process refunds and exchanges in line with the company policy
- Promote and maintain customer service standards
- Team management-including recruitment and discipline
- In conjunction with the Store Manager/Assistant Store Manager plan effective rotas to ensure adequate staffing levels during all trading hours and staffing costs are in line with budget
- Report to the Store Manager or Assistant Store Manager any stock, customer service or staffing issues which are affecting the business
- Retail Team Management experience skills gained at a similar level
- Excellent customer service skills
- Commercial awareness
- Sound working knowledge of Microsoft Office Suite
- Numerate and analytical
- Highly organised and motivated
- Excellent verbal and written communication skills
- Energy, enthusiasm and passion.
Cass Art
www.cassart.co.uk
London, United Kingdom
Mark Cass
Unknown / Non-Applicable
51 to 200 Employees
Company - Private
Other Retail Shops
1984
