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We have an opportunity for a Supervisor to join our Responsive Team in London. Your key responsibility will be to ensure Repairs Contract delivers a high quality customer and health and safety focussed service taking responsibility for the day to day management of the operation.

Within the group, Wates Living Space is one of the UK’s leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year.

Key Accountabilities will include:

• Responsible for checking that, operatives booking sheets and timesheets are completed correctly, accurately and timely and that incomplete work is rescheduled with scheduling team.
• Ensure that large multi-trade jobs, booked in by the scheduling team are checked to clarify what trades and timeframes are required, and if a pre-inspection is necessary.
• Responsible for making sure that operatives and sub-contractors are aware of and adhere to Company rules and regulations including attendance, mobile phone, driving, no smoking and alcohol and drugs policies and to ensure that the appropriate action is taken if these policies and procedures are not followed or broken.
• Attend pre-inspection works and advise operatives and sub-contractors on appropriate action and job requirements.
• Attend site to inspect operatives and sub-contractors workmanship and feedback appropriately and constructively on workmanship and productivity.
• Deal and respond effectively to variation requests highlighted by the operative and sub-contractor adhering to the appropriate client rules and procedures.
• Produce a weekly report on incomplete jobs for Operations Manager and investigate and follow up jobs that have not been completed.

Wates Group is one of the largest, and most successful family-owned private construction, development, and property services companies in the UK. We are building a place to work where everyone belongs, by one small act of inclusion at a time. We celebrate difference and welcome diversity.

As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.

The Wates Group are committed to three ambitious environmental targets for 2025: Zero Waste, and Zero Carbon, from our operations and Positive Nature Enhancement. Wates are pushing to take a leading role in reducing our industry’s environmental impact.