Supervisor Norwich, England
Job description
If you're positive, motivated and reliable and love to make people happy then we would love to hear from
you. We look forward to hearing from you.
You will be working in a customer facing experience in a fast paced environment.
You will also need to:
· Have a great attitude
. Have leadership skills and know how to run a team and keep it disciplined
. Understand sales and cost related goals and targets
· Enjoy customer interaction
· Speak good English
· Enjoy making a difference to every customer's day
· Be flexible with your working hours
Job Duties:
· Serving customers and keeping the shop floor clean by clearing tables and floor
· Opening or closing the store, and sometime opening AND closing both
· Receiving deliveries and putting orders online for the stock, informing manager about stock shortages and keeping food cabinets stocked up
· Helping Kitchen manager and Store Manager run the store, and in their absence run the store by managing and leading junior staff by monitoring work schedules and targets.
· Being responsible for keeping the store clean and organised following the procedures of food safety standards.
· Maintain an accurate cash drawer, ensuring that all transactions are accounted for by the end of the shift
· Answer any customer inquiries, and use your knowledge of store layout and product content to give directions as needed
· Maintain a clean work environment, keeping register clear for incoming customers
· Independently completing online delivery sales
. Other duties as requested
Essential skills, experience and qualifications
· Preferably should have experience of managerial or supervisory role in a café, restaurant or leisure environment
· Must be able to keep the kitchen, FOH and stockroom clean and organised
· Passionate about creating exceptional customer experience
Employability support and training
The selected candidate will receive the following trainings
1) Food Safety FHL level 2
2) Health and Safety Training
3) Covid-19 Service Training
4) Customer Service Passport Training
5) Kitchen Assistant Training
6) Barista Passport Training
Job Types: Full-time, Permanent
Salary: £25,000.00-£27,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Flexitime
- On-site parking
- Private medical insurance
- Store discount
- UK visa sponsorship
- Wellness programme
Schedule:
- Day shift
- Flexitime
Supplemental pay types:
- Performance bonus
- Tips
Ability to commute/relocate:
- Norwich, NR1 3DD: reliably commute or plan to relocate before starting work (required)
Shift availability:
- Day shift (required)
Work Location: One location
