Job description
Job Category Food and Beverage & Culinary
Location JW Marriott Grosvenor House London, 86-90 Park Lane, London, London, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Breakfast, lunch or dinner - the best meals aren’t just made by our brilliant chefs. They’re made even more memorable by the great service our guests enjoy. As one of our food and beverage associates, you’ll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You’ll make sure their food and drinks are served quickly, efficiently and with a smile - and if there are any issues, you’ll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more.
Be part of our award winning team at one of Europe’s most iconic and prestigious five star hotels
Opened in 1929 and frequented by royalty and celebrities, historic Grosvenor House offers a world class experience for guests and associates alike.
What you’ll do as our newly appointed Food & Beverage Intern:
Welcome guests and promptly attend to tables
Take guests’ food and beverage orders, making recommendations on menu items and taking opportunities to upsell where appropriate
Ensure that all customers enjoy quick and efficient service and check with them that the meal is meeting their expectations
Ensure that the restaurant is set up and ready for each service period
Take responsibility for ensuring the overall cleanliness of the restaurant and bar area
Intern rewards and lifestyle benefits:
A unique opportunity to be part of an award winning international brand where we celebrate your unique talent
Growth opportunities in the largest hospitality brand in the world - national and international transfers for the right candidates within Marriott hotels
Service charge (up to £500 per month)
Shift work including late nights
Subsidised taxi home if working after 12 midnight/before 6am
28 days holiday (inclusive of Bank Holidays) pro-rated
Recognition programmes and associate awards to appreciate outstanding talent
Wellbeing and community engagement activities on and off property
Workplace Pension Scheme
Meals on duty, uniform provided and laundered free of charge
World class training and development programmes tailored to enhancing your skills and help you grow
Work alongside talented, award winning and experienced hospitality professionals
What we’re looking for:
A warm demeanor and service-oriented personality
A team-player attitude
Positive outlook and dependability
Previous Food and Beverage experience is desired but full training will be given
You’re welcomed here
Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.