
Submarine Operations Manager London, England
Job description
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
The Submarine Operations Manager will be responsible for managing, normalizing, and driving steady state execution across several aspects of our subsea investment portfolio. This position will hold deep submarine projects and operations responsibilities supporting several systems.
Responsibilities
- Aligning with Microsoft network investment and commercial managers bringing a system operators approach and outlook to engagements in and to the submarine consortium or joint investment community on a system-by-system basis.
- Active and key contributor at consortium/committee meetings, representing the needs of MSFT.
- Establish partnership strategies for long term relationships with key vendors and peers including pulling parties together into submarine cable projects with negotiating ITT, JBAs / C&Mas, Supply Contracts & Non-Supply Contracts.
- Internally responsible for planning, communicating, representing, and securing the ongoing funding year over year needed to meet and exceed our obligations to the system often as the Maintenance Authority.
- Responsible for ensuring billing milestones and payment are met with predictability and ease through proper long range & detailed budgeting across all Operations and Maintenance contracts. Heavy engagement with Microsoft Finance and Tax team
- Planning, communicating and executing against budgets on system upgrade plans.
- Work with and across procurement organizations planning annual purchase orders and executing contracts as needed, ensuring a predictable rhythm to this business.
- Serve as the escalation point and remediation expert for all matters related to MSFT owned Cable systems and Cable landing station infrastructure (access and related works), Network Operations (NOC) and Data Centre (DC) as needed across multiple systems. Works closely with Security, Facilities Management, External Service Providers and Vendors.
- Partner with global Microsoft Legal teams to ensure contract clarity, contract integrity, contract compliance in each country of operation or/and obligation.
- Ensure all MSFT contracted year over year obligations are clearly communicated to CO+I executive leadership, performs executive briefings on the status and health of the systems, cost reviews and the partnering relationships around the system.
- Ensures and develops internal repository and secure access and availability to information pertaining to all aspects of MSFT's involvement in MSFT contracted subsea programs.
- Works externally representing MSFT and / or a "system" to various environmental groups and 3rd party industry committees of which we are in deep cooperative efforts to ensure the health of our systems.
Qualifications
- Experience Planning, Budgeting and Executing subsea Operations and Maintenance (O&M) Programs
- Experience and deep understanding of the following types of agreements in the subsea communications industry on one or several major subsea cable systems as a first party owner:
- Cable Station
- Planning
- Engineering
- O&M
- NOC
- Commercial and operational experience in Subsea or Terrestrial Fiber Optical Networks, Optical Line Systems, and technologies - Carrier, OTT or OEM
- Experience managing Backhaul access planning, programs, and relationships - APAC & Global
- Ability to work with people in different time zones
- Strategic negotiations and/or business development experience obtaining services from high-technology providers in data center and internet technologies.
- A demonstrable track record of improving workflow processes, increasing efficiency and reporting on critical processes.
- Can speak to practical examples of performance metrics and the development of key performance indicators.
- Experience in influencing engineers in technical discussions
- Excellent analytical and problem-solving skills, including financial analytics.
- Ability to analyze complex problems, determine best course of action and drive permanent resolution.
- Ability to successfully influence without authority and manage efforts through relationships.
- Ability to inspire leadership and trust across teams and organizations
- Ability to promote a collaborative environment and bring a positive attitude to difficult situations.
Background Check Requirements:
- Microsoft Cloud Screen Background Check: This position will be required to pass the Microsoft Cloud Screen background check upon hire/transfer and every two years after that while in this role.
Tented roles only – additional clearance requirements:
