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This role will focus on supporting the planning and carrying out the delivery of
student recruitment, retention and progression outreach activity with Post-16
schools and colleges across the North East England region. Home Student
Recruitment staff will also support the wider student recruitment team as and when
required and priorities may change with business needs.

The role holder will be expected to work closely with other role holders to create
complementary and joined up recruitment activity that maximises recruitment
opportunities across all areas.

The role holder will also work flexibly to provide cross service support to other areas
of the Home Recruitment Service and to support other priority areas as business
needs demand. This will include providing support in any of the current and new
project strands including work with our regional UK Partner institutions, our
progression schemes and our wider UK student recruitment offer. Therefore, a high
level of flexibility and independent working will be required.

Student Recruitment work will focus on supporting the planning and carrying out
the delivery of student recruitment, retention and progression outreach activity
across the NE region’s schools and colleges. It will also focus on supporting the
planning and delivery of the University’s Postgraduate recruitment strategy.

The role holder will be part of a team of Student Recruitment Assistants whose
focus will be on North East schools and colleges and regional PG Recruitment.
The role will be based within the University, within University of Sunderland HE
Gateways sited in UK partner colleges and at various schools and colleges
across the North East Region.

Key Responsibilities
and Accountabilities:

To work closely with the assigned Student Recruitment Officer and other team
members to provide support, advice and guidance to feeder schools and colleges
and other organisations across the region at a range of on and off campus and
digital events and other recruitment events.

To arrange and deliver bespoke subject-led activity to specifically targeted schools
and colleges in- line with the strategic recruitment plan, which are promoted to
local schools and colleges throughout the academic year. This will include the
planning and carrying out the delivery of a range of recruitment, retention and
progression activity in a variety of formats (face to face and online). to support and
deliver on the University’s Postgraduate recruitment strategy.

To proactively develop and maintain relationships within Post-16 schools and
colleges, arranging meetings, visits and follow up activities as appropriate in order
to support opportunities for a wide range of University recruitment activity.

To promote and represent the University at higher education fairs: UCAS and UK Uni
Search regional and national higher education fairs; local and regional school and
college higher education fairs; careers and business fairs and postgraduate fairs and
events.
This will include travel both regionally and nationally as well as overnight stays.

To support in the delivery of

• On campus recruitment events such as Individual Tours and Student

• University of Sunderland’s annual Summer Schools, including preparation,

• Key recruitment events such as Open Days, Applicant Days, Interviews and

To create new, interactive, and engaging workshops and presentations through
platforms such as VISME and PREZI video, that can be engineered to be used face
to face and online in order to support the planning, development and delivery of
targeted outreach activities both in person (on and off campus) and online.

To provide a range of administrative support to the recruitment team, relevant to the
role, including performing SITs interrogation and analysis, database entry and
analysis (HEAT), keeping accurate records of all outreach activities for reporting
purposes, management of allocated recruitment email inboxes and minute taking at
team and service meetings.

To work closely and collaboratively with other Home Recruitment and External
Relation teams as needed in order to meet university recruitment targets, such as
working with

• The Marketing team to create and manage data and to act on in- coming

• The Applicant Experience team members to organise bespoke

• The Student Recruitment team to plan inbound visits and recruitment

• The Digital Content team to support digital outreach within schools and

• The Data and Evaluation team to support the creation and completion of

To actively support the Student Recruitment Officers in meeting recruitment and
progression targets relating to Home Recruitment Service plan and KPIs

To provide support and guidance to Graduate Interns as required.

Undertake staff development and self-directed CPD as appropriate and work flexibly
to support student recruitment.

To actively promote and participate in a learning and improvement culture within the
Home Recruitment team, sharing skills and knowledge openly, identifying,
acknowledging and implementing best practice and using team feedback to improve
activities.

Any other tasks the UK Student Recruitment and Partnerships Manager
deems necessary.

Special
Circumstances:

• A flexible approach to working will be required, including weekends and

• This role will involve UK travel and overnight stays
• This role requires the post holder to have a full clean driving license and

clearance.

University of Sunderland
Role Profile
Part 2

Part 2A: Essential and Desirable Criteria
Essential

Qualifications and Professional Memberships:

• Educated to Degree Level or appropriate level of experience within a similar role

Knowledge and Experience:

• Experience of working within and a comprehensive knowledge of Higher

• Experience of working within a student recruitment or related function.
• Knowledge of the UCAS cycle, postgraduate recruitment and other non-

vulnerable adults

Desirable
Qualifications and Professional Memberships:

• Teaching or IAG qualification.

Part 2B: Key Competencies
Competencies are
assessed at the
interview/selection
testing stage

Communication

• Delivery methods are chosen and tailored to aid understanding

• Takes action to correct any misunderstandings or mistakes

• Checks on recipient’s understanding and takes action to remedy

• Adapts style in response to feedback

• Anticipates the others’ needs for information

• Adjusts the level of content to suit audiences with varying levels

• Provides information in a suitable format so that the others’ needs

• Uses a range of different formats, chosen to the diverse needs and

Planning and Organising Resources

• Shows exceptional planning an organisational skills
• Actively seeks information to support planning and prioritisation of work
• Ensures that time and resources are used effectively to their maximum

parties
Service Delivery

• Adapts services and systems to meet customers’ needs and identifies

• Learns from complaints and takes action to resolve them

• Collates feedback and views from customers and keeps up-to-date

• Actively promotes services

Knowledge and Experience

• Applies skill, knowledge and experience to work and

• Used as a point of reference by others

Decision Making Process and Outcomes

• Takes action to prevent recurrence of problems
• Considers possible solutions to identify those which offer wider benefits

• Obtains evidence to support intuition and make key decisions
  

Analysis and Research

• Designs and uses data gathering and analytical methods appropriate

• Recognises and accurately interprets patterns and trends

• Recognises when additional data is required and identifies

Date Completed: 1st August 2022