student Brampton
Job description
Under the direction of the Associate Director, International Services, the International Student Adviser supports the achievement of Sheridan’s internationalization objectives, engages and advocates for international students and collaborates with Faculty offices and service areas within Sheridan. The three main responsibilities of the incumbent are: (1) to provide immigration advice and transition support to international students, (2) to issue appropriate documents to support international students’ needs for permit and visa applications, (3) to support the development of international experiential learning opportunities for students, and to ensure implementation Sheridan’s policies regarding study abroad.
What You’ll be Doing
Evaluating and assessing students’ immigration concerns to determine appropriate options, advice and solutions;
Advising international students on immigration regulations relating to study and work in Canada;
Assisting with study/work permits and visa applications; determining and confirming applicant eligibility;
Leading and participating in collaborative efforts to develop and deliver student support, transition programing and retention initiatives aimed at enhancing student success and quality of the student experience (i.e. pre-departure orientations, new student orientation, transition programming and immigration workshops);
Liaising with Canada Border Services Agency (CBSA) and Immigration, Refugees and Citizenship Canada (IRCC) to verify student registration details and authenticate documents;
Coordinating the provision of international health insurance, including monitoring of insurance eligibility, communication about plans and benefits, and reporting to international health insurance provider;
Liaising with appropriate Sheridan specialist(s) to resolve individual student needs;
Creating and editing international web and mobile app content, and International Student Guide for distribution;
Composing and editing various communication campaigns in the form of mass emails, posters, flyers, pamphlets, etc.
Advising students on international experiential learning programs and other international travel;
Supporting faculty development and implementation of study abroad programming;
Developing and delivering outbound orientation sessions to mitigate risk and facilitate emergency response to students when travelling outside of Canada;
Advising, coordinating and supporting the registration, travel, transition of inbound exchange students to ensure a seamless, straightforward welcome, orientation and study experience for exchange students;
Performing other related duties as assigned.
About You
You have the skills and knowledge to work with an increasingly diverse student and staff population as well as a proven commitment to anti-oppression, equity, and inclusion.
You are a student/client centered individual with a passion for facilitating student success and enhancing the student experience.
You have a high level of intercultural competence coupled with a deep understanding of the application of principles of inclusivity.
You have a keen interest in supporting students in their transition to studying in Canada or abroad and assisting them in the achievement of personal and academic goals.
Your collaborative spirit is balanced with your ability to take initiative and act independently to advance initiatives and projects.
You have a knack for thinking critically and a deep understanding of immigration processes and regulations.
You are an agile individual with an ability to respond to change, adapt and seek improvements while applying principles of creative problem solving to most appropriately and effectively support each student’s unique needs.
You are a possibility thinker who finds possibilities and opportunities in places where others see hurdles and limitations.
You enjoy balancing many different tasks, staying organized and like to develop processes or systems to keep things running smoothly.
You have excellent written communication skills and experience writing high-engagement and error-free content to connect with the international student population through multiple channels (I.e. direct email campaigns/posters, handbooks, process flow documents).
The successful candidate will also meet the following qualifications:
4-year degree in Communications, Education or a related field;
3 years of relevant experience with an emphasis on providing immigration advice to international students, and supporting international students throughout their academic careers (equivalency to be considered);
Registration with (accreditation by) the Immigration Consultants of Canada Regulatory Council (ICCRC); Must be accredited as a Regulated International Student Immigration Adviser (RISIA) (preferred) or accredited as a Regulated Canadian Immigration Consultant (RCIC);
Professional experience in cross-cultural communication;
Fluency in a second language, preferably Hindi, Punjabi, Mandarin, Arabic, Farsi, Russian, German, Vietnamese, Tagalog, Spanish or Portuguese, is highly desirable;
Experience composing and delivering information sessions, training programs and workshops to students/ staff/ faculty/ administration.
Who We Are:
Every member of the Sheridan community is passionate about the transformational role we play in people’s lives. Our strategic plan, Sheridan 2024: Galvanizing Education for a Complex World ( https://sheridan2024.sheridancollege.ca/ ), charts a path towards a new ground-breaking model of higher education that reshapes post-secondary education and better prepares students for the future. We are committed to demonstrably advancing equity, diversity and inclusivity. Diversity is our strength and fuels our commitment to excellence. Across our campuses, we’re making meaningful strides towards developing an equitable and inclusive community.
For more information, visit: Why Work at Sheridan
Other Details
Department: Student Affairs - International Services
Primary Work/Campus Location: Davis (may be assigned activities at any Sheridan campus)
Work Categorization: Hybrid | Combination of on-site (at least 3 days/week) and remote work
Reference #: J0323-0279
Employee Group: Support Staff - Appendix D
Payband: J
Hourly Range: $39.15 - $45.38
Hours/Week: 37.5
Hours: 8:30am – 5:00pm
Application Deadline: June 18, 2023
Application Details: This is a temporary position that may continue up to July 2024. Reposted to attain further applications.
Sheridan is deeply committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Mississaugas of the Credit First Nations, Anishinaabe Nation, Huron-Wendat and the Haudenosaunee Confederacy. Sheridan is situated on these lands, and it is our collective responsibility to honour and respect those who have gone before us, those who are here, and those who have yet to come. We are grateful for the opportunity to be working on this land.
Sheridan values the diverse and intersectional identities of its students, faculty, and staff. Sheridan regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. Sheridan seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from qualified candidates who have been historically disadvantaged and marginalized, including those who identify as First Nations, Métis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.
Sheridan is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources .
You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.
About Sheridan College (Canada)
CEO: Dr. Janet Morrison
Revenue: Unknown / Non-Applicable
Size: 1001 to 5000 Employees
Type: College / University
Website: www.sheridancollege.ca
Year Founded: 1967
