Store to Home Administrator Peterborough, England
Job description
About the role
Full time - 39 hours per week - Permanent contract
Shifts available: Monday - Sunday, 10.00am - 7.00pm
£10.60 per hour
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store to Home Administrator and you’ll be a big part of this.
Key responsibilities
You’ll create a brilliant experience for every local customer who orders our products online. Working within our Store to Home delivery hub, you’ll be collaborating with your hub team to process online orders, manage stock, maintain an accurate database of products and delivery schedules – plus you’ll be supporting colleagues across your store to answer customer queries. In short, you’ll make sure our online customer experience and delivery service is the best it can be.
Required skills & experience
A brilliant organiser, problem solver and communicator, you’ll feel right at home with us as you’ll be working closely with colleagues and most importantly, our customers. You’re great at working with numbers and spreadsheets to maintain data accuracy, and even better at working with people. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me?
As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best. So dependent on the duration of your shift and eligible break entitlement, we will pay you for the time you are on your break, so put your feet up on us!
As part of a great team, you’ll be supported to grow and encouraged to explore new career directions within the business and the wider group. And, because you’ll be inspiring great things for our customers and the whole business, you’ll do work worth caring about.
