Job description
Job description
Angel & Rocket - Store Sales Assistant To work as part of a team and provide all customers with an exceptional shopping experience in our Store. Promote and maintain good housekeeping and visual merchandising standards throughout the Store and participate in window campaign changes as required. Completing any other tasks required by Store Management to support the needs of the business. Assist in unpacking and checking off new stock deliveries as well as participating in stock takes when required. Replenishing the store stock, labelling new stock and getting it ready shopfloor ready. Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers. Always provide the highest level of service to ensure all customers have an exceptional shopping experience. Always adhere to Company policies and procedures. Ensure all communications are read and followed in a timely manner. Developing a strong knowledge of the Brand, Product and our Customer. Assisting and answering customer queries, whilst building a rapport with the Customer. Processing sales via the point-of-sale system, including handling cash and mental maths. Resolving any possible customer complaints. Confidently receiving internal and external calls, ensuring that these are resolved. Sales Assistant - The Perfect Candidate: A love of retail, it’s essential that you want to be in a customer facing environment. Excellent customer service skills. Confident and effective communication and listening skills. To demonstrate pro-active selling ability. Highly motivated to achieve KPI’s and contribute towards Angel & Rocket's objectives. Able to work effectively in a team. Reliable, honest and flexible. Positive and friendly attitude as well as consistent ability to operate at your best. This vacancy is predominantly weekend working
Job Reference: SWI01379