Job description
Job description
The store manager is responsible for store operations in order to achieve the store targets while ensuring customer service.
- Direct management of sales teams, motivation and coaching on the floor in order to achieve targets,
- Motivates sales teams on a daily basis, developing the AMI corporate culture in order to guarantee a harmonious and motivating work environment
- Monitoring of store and team KPIs in order to achieve qualitative and quantitative targets
- Participation in the recruitment of his team
- Direct reporting to the retail manager
- Management of the store's schedules and annual leave monitoring that the staff is sufficient to guarantee the smooth running of the store
- Integrates new sales assistants and trains them with AMI retail processes
- Ensures application of retail processes in store
- Ensures customer service meets “AMI service in store” standards to guarantee the best service
- Development of customer loyalty and customer file
- Leads CRM operations in store
- Guarantees the application of VM standards and is responsible for the general condition of the store
- Monitoring of accounting operations in collaboration with AMI accounting service and local accounting partner
- Monitoring stocks, deliveries, stock output, loans, defective, transfers, cycle counting, pending delivery ...
- Active participation in the store’s annual stock take. The store manager is responsible for the results of his store.
- Management of staff uniform selections, compliance with guidelines and stock output
- Lead and host daily briefs
- Stock management to ensure that sales potential is maximized
Job requirements
- Experience in luxury sales and management.
- Curious and willing to dedicate yourself to a new project.
- Smiling, dynamic, involved, and excellent interpersonal skills.
- You're a team player and results-oriented.
- You have a strong sense of customer service and enjoy satisfying customer needs.
- You have a strong interest in fashion and a good knowledge of the sector and its trends.
- English is essential and another language a real asset.
Join the " f.AMI.ly " team