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Job description

STORE MANAGER JUICI JERK
LOCATION: SELFRIDGES FOODHALL, OXFORD CIRCUS

PAY: 27000 - 30000
FULL TIME

We are changing the rules! Combining our British & West-Indian heritage with our love for food and cooking we are spreading a new age taste of the Caribbean by offering a fresh take on the cuisine.

From the taste to the experience, Juici Jerk is far from your typical Caribbean food spot. We have an array of dishes to suit the modern diner but without forgetting our roots.

Including a kiosk in Selfridges Food Hall, a weekly online delivery platform, event catering and a nationwide meal kit operation, it’s safe to say we have lots on.

This is a fast-moving position that requires someone who can maintain a positive and calm demeanour even under pressure, while exercising good judgment and initiative. The selected candidate will work closely with directors and the management team to help facilitate Juici Jerk

2022-23 growth plans with a heavy focus the Selfridges operation.

Our store / kitchen manager will be responsible for assisting with managing operations to deliver an excellent experience while training staff and working within budgeted guidelines.

What will I be doing?

Responsibilities

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Oversee instore operations activities at Selfridges London in line with company standards
• Co-manage operations from our CPU where food prep happens
• Recruit, manage, train, and develop the team
• Assist with annual and quarterly appraisals with team members under your responsibility
• Manage customer queries in a timely and efficient manner
• Assist in setting targets and objectives, work schedules, budgets, and policies and procedures
• Develop menus with other members of the management team
• Accountable for stock takes / stock ordering
• Incentivise team members to maximize sales and revenue
• Comply with Selfridges security, fire regulations and all health and safety legislation
• Strive to achieve targets as part of the team & drive a selling culture within your team
• Consistently raise performance and capability of the team to support developing internal talent
• Implement a continuous improvement mentality within the team and work in partnership with the wider team
• To always energise your team to deliver first class customer service within a fast-paced food hall environment.
• Implementing Health and safety throughout both front and back of house

What are we looking for?

Skills

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow company values / guidelines:

• Maintain exceptional levels of customer service
• Previous related managerial food & beverage experience
• Flexibility to respond to a range of work situations
• Excellent verbal, written, and interpersonal communication skills
• Flexibility to respond to a range of different work situations
• Excellent grooming standards
• Willingness to develop team members and self
• Understanding of how to prioritize and respond accordingly
• One of the requirements for our Team Manager is flexibility to work both front and back of house within a faced paced environment
• Ability to respond after hours for important, timely or urgent matters
• Team-player who operates in a fast-paced, team-oriented setting
• You are keen to roll your sleeves up, get involved, and help us build a successful company and attractive culture
• Experienced in managing a team where a food safety culture and rigorous traceability standards are successfully embedded
• Excited by the end game and motivated by being part of a rapidly growing business

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Passion for food, with a particular liking to Caribbean and pop culture
• Passionate about social media
• Knowledge of EPOS/financial systems
• Having great leadership and organisational skills is essential for the role, you will ideally have a relevant equivalent qualification and experience of working within a high volume, fast paced kitchen environment as a Head Chef or Kitchen Manager.

We offer:

• Free food every shift
• A competitive salary
• 30% Staff/friends & family discount on meals at other times
• Performance related incentives
• Quarterly team day outs
• Opportunities to train and grow with our fast-expanding company

Job Type: Full-time

Salary: £27,000.00-£30,000.00 per year

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Store discount
• Work from home

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Performance bonus

Ability to commute/relocate:

• London, W1A 1AB: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Please apply for this role with a Cover Letter explaining the following:

1. Why do you want this role?
2. Why are you interested in working for the company?
3. What can you bring to the Juici Jerk team?
4. Can you tell us about any skills or experience you have that might be helpful in this job?
5. What motivates you to do a great job at work, other than the payslip?

Experience:

• Management: 2 years (required)

Work Location: In person

Application deadline: 03/04/2023