Store Manager - Full Time Addlestone, England
Job description
Addlestone, KT15
Fudges Cycles are helping to lead the way in modern sustainable mobility. We have bold targets when it comes to innovation, sales and customer experience. If you want to grow together with talented people creating an evolving form of transport, we have a job for you.
We are looking for people who share our vision of being ambassadors of a premium brand and providing unparalleled customer satisfaction. Fudges Cycles are now recruiting a store managers to join our established team in Surrey.
The Opportunity
As a Store Manager, you will be responsible for the success of your store, ensuring all departments run smoothly in line with operational objectives and business plans. We’re taking a different approach to how we do things which shows in our branding and our operation. It’s important that everyone has a voice in shaping the direction of Fudges Cycles as we look to expand throughout the cycling industry.
Operations: -
- Support with the planning of workload to ensure a productive and efficient team
- Assist with all store operations and deliver to expectation on all KPI’s
- Support with compliance of processes and procedures whilst maintaining a safe and healthy environment for both the team and customers
- Make confident decisions, and delegate to the team effectively
- Use business communication tools to monitor the completion of tasks and meet deadlines
Sales: -
- Understand the retail industry, business challenges, competitors, customers and commercial awareness
- Understand business and customer expectations and motivate the team to deliver an excellent customer experience
- Understand product features and benefits and assist with training the team to maximise sales opportunity
- Understand assigned KPI targets and support with tracking against these targets as well as communicating to and motivating the team
- Understand the retail industry, business challenges, competitors and customers, with a strong commercial awareness
- Use reports to analyse and support the commerciality of key products to impact sales and profitability
Leadership and Management: -
- Inspire the team and act as a role model
- Support with coaching and motivating the team to achieve success
- Take responsibility for key areas to assist and be accountable for any outcomes
- Develop relationships with the store team and ensure everyone is working toward the same goals
Who you are
As a person, you are curious, creative and enthusiastic. You have a customer-centric mindset, strong communication skills and an emphatic instinct which allows you to understand the needs of people around you. You are full of energy, self-motivated and make things happen. You know when to lean in and how to work with your team to maintain a trusting environment and achieve great things together. Finally, you have bike shop experience and a curiosity to change the bike industry, and therefore we encourage applicants from different industries.
Your experience
To be successful in this role you will have a great eagerness to learn and a passion for the bike trade, their dedication to design, and their commitment to sustainability. Experience in the bike industry is not mandatory for this role, but you must have:
- At least 6 months of experience in a progressive, customer-oriented retail environment
- Experience working in retail environments with strong branded experiences (drama, public speaking, teaching, retail sales, event-planning or customer care will also be positively considered)
Required
- Ability to work evenings and weekends
- Management experience
- 40hrs with the requirement of flexibility and weekend working
Is this you? If you are interested in this exciting opportunity, please send your CV and include any relevant job experience, hobbies and other useful information.
Who are we
Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better solutions that improve their impact on the world and bringing mobility innovations to get them moving.
At Fudges Cycles we are a forward thinking, people-driven business. We have a fantastic team of professionals who are passionate about delivering the very best customer experiences. Our 3 sites are located through West London and Surrey. We are proud to represent Giant, Tern, Brompton, Raleigh, Babboe and Forme.
Benefits
- In-house Fudges Cycle 2 WorkScheme
- Performance-based bonus scheme
- Trade price on bike parts
- Relevant training program
- Strong ability to progress within the business
- Company and employee-contributed pension scheme
- A positive company culture: We take a proactive approach in fostering a positive and supportive work environment where everyone can grow and thrive.
- Social events to encourage team building
Job Type: Full-time
Salary: £25,500.00-£31,500.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Store discount
Flexible Language Requirement:
- English not required
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Work Location: In person
Application deadline: 24/03/2023
Reference ID: FUDCYC070323
