Store Manager

Store Manager Hounslow, England

WHSmith
Full Time Hounslow, England 28000 - 45000 GBP ANNUAL Today
Job description

WH Smith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broadening our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

We are always looking out for Store Managers & Deputy Managers, you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share their journey with us, whether it’s a commute to work/education or a holiday abroad.
Some of the Locations:
Marylebone
London Bridge
Guildford
Basildon - Costa
Tottenham Hale - Costa


What being a Store Manager is all about?

  • Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan
  • Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness to support our colleagues in an environment where everyone feels valued and welcome
  • Playing a key role to make sure your colleagues are supported, set clear and measurable targets, which are reviewed regularly, and ensure team members are aware of their performance
  • Working with Head Office to share your knowledge of the local environment to maximise local opportunities and community involvement
  • Having a robust people and succession plan in place and work with the Region to support people development and succession planning, including review and development plans for all colleagues
  • Keeping teams up to date on stores business performance and appropriately challenging what can be done to improve
  • Creating a sense of pride within the store to ensure both colleagues and customer facilities are of a good standard, and that we are operating safely and legally

What our Store Leadership Team would love to see:

  • Current Store Manager (or equivalent) in a fast-paced retail or similar environment - ideally with multi-site experience, but not essential
  • Confident in energising, influencing and motivating store management and teams to deliver exceptional service and performance
  • Organised, proactive - able to prioritise at pace in a fast-paced retail environment
  • Experience in managing the employee lifecycle from recruitment, onboarding and ongoing performance reviews
  • Proven people development experience, focused on fostering a supportive, productive, efficient and inclusive environment
  • Strong stakeholder management experience, able to influence and communicate with your team, peers, head office colleagues and senior stakeholders with gravitas and conviction

Format of Business

Hospital

Full Time / Part Time

Full Time

Position Type

Permanent

Salary From

28,000

Salary To

45,000

Hours / Week

39

Country

UK

County

Greater London

Job Code / Grade

Store Manager

Post Code

N4 3FG

Store Manager
WHSmith

https://www.whsmithplc.co.uk/
London, United Kingdom
Carl Cowling
Unknown / Non-Applicable
10000+ Employees
Company - Public
Other Retail Shops
1792
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