Job description
Location: AMEX Stadium, Brighton, BN1 Permanent Work Pattern – 40hrs 5/7 to include all match days with flexibility to meet demands of events and business needs
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
- Flexible and dynamic work environment
- Competitive compensation
- Access to ongoing training and development programs
- Countless opportunities to grow within the company
Job Introduction
Sodexo Live! have a fantastic opportunity for a talented hands-on Assistant Retail Manager to join our first-class team at Amex Stadium, the home of Brighton Football Club!
At Sodexo Live! we bring people together; we create exceptional moments and lasting memories. We are a unique community of people mobilized to create live experiences that are unforgettable.
Sodexo Live! support with the hospitality at Brighton and Hove Football club both on Match Days and for Events, this is an exciting time to join us as work is being completed to update and improve the hospitality lounges making all events and match day dining a really special experience for customers.
In this role you will oversee all retail across the venue. You will lead the team by example, driving engagement and delivering results. You will be a point of contact onsite for staff and clients, with accountability for all contractual requirements; you will ensure all matches are staffed, stocked and operated effectively and in line with Sodexo and client requirements.
When you join Sodexo Live! you truly belong, you will have the opportunity to thrive with career and learning opportunities available across the organisation - we can’t wait for you to join us!
This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
Main ResponsibilitiesWhat you’ll do:
- To support the management of the day to day operations of the retail catering at Amex stadium
- Maximise the profitability of the contract within area of responsibility and deliver the required results
- To proactively seek innovation within the Retail operation and develop the business
- Lead the team by example and take responsibility when needed, act with initiative, demonstrate energy and enthusiasm.
- Take accountability and responsibility for delivering required results
- Prioritise workloads effectively, plan activities to meet the needs of others. Show attention to detail proactively plan activities and time to minimise reactivity and maintain a sensible work-life balance
- High standard of literacy and numeracy
- Well-developed verbal, non-verbal, presentation and communication skills
- Experience in delivering public retail / bars or cellar management
- Management of diverse teams
- Manage multiple workloads and shifting priorities
- Deliver excellence in operational service standards and customer satisfaction
- Excellent interpersonal skills and ability to communicate effectively with customers, clients and employees at all levels
- Achieve set, standards and operate to performance criteria; for example health and safety, hygiene
- Stadia and Event management experience
- Self-motivated and able to work on own initiative when deputising for the HOR
- IOSH managing safely qualification
- CIEH Level 3 qualification
About Sodexo
CEO: Sophie Bellon
Revenue: $10+ billion (USD)
Size: 10000+ Employees
Type: Company - Public
Website: http://www.sodexo.com
Year Founded: 1966