Job description
Duties and Responsibilities:
- Maintaining statistical and financial records.
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.
- Create and manage a relaxed, welcoming, customer-focussed environment.
- Dealing with customer queries and complaints.
- Overseeing pricing and stock control maximizing profitability and setting/meeting sales targets, including motivating staff to do so.
- To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximise profits.
- Conduct price and feature comparisons to facilitate purchasing.
- Recruit and Train new staff and conduct induction.
- Ensure racks are fully stocked.
- Ensure high levels of customers satisfaction through excellent service
- Utilizing customer experience and everyday coaching across the team (especially during peak times).
- Inform customers about discounts and special offers and managing budgets.
Skills Required:
- Excellent all-around managing skills.
- Strong experience in Excel.
- Excellent organisational and proven ability to manage the full extent of business requirements.
- Must have excellent communication and interpersonal skills.
- Customer management skills
Qualification Required:
Bachelor &/Master’s degree or a related study and experience
Experience Required: 1-2 Years
Salary: £27,000 per Annum
Other Benefits
- Bonus
- 28 Days Holiday
Job Type: Full-time
Salary: £27,000.00-£28,000.00 per year
Benefits:
- Employee discount
- On-site parking
Ability to commute/relocate:
- Bicester: reliably commute or plan to relocate before starting work (required)
Experience:
- Retail sales: 1 year (preferred)
- Supervising experience: 1 year (preferred)
- Customer service: 1 year (preferred)
- Retail management: 1 year (preferred)
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person